Comment 0 for bug 1028806

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Nico Gevers (ingevious) wrote : Cannot use logitech mouse M324 (Unifying Receiver)

I'm using an Asus N56VM notebook with Ubuntu 12.04 and have tried to attach my wireless mouse. All ports are usb 3.0. The mouse has connected once or twice, but i haven't been able to get ubuntu to recognise it at all today. Incidentally it does work on my mac-mini also running ubuntu 12.04.

Here's the lsusb output:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 003: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 13d3:3362 IMC Networks
Bus 001 Device 004: ID 1bcf:2883 Sunplus Innovation Technology Inc.

and a snippet from syslog when I disconnect the dongle then re-insert it:
Jul 25 10:19:59 G-Powerhouse kernel: [ 683.519591] usb 3-4: USB disconnect, device number 2
Jul 25 10:20:02 G-Powerhouse kernel: [ 686.143575] usb 3-4: new full-speed USB device number 3 using xhci_hcd
Jul 25 10:20:02 G-Powerhouse mtp-probe: checking bus 3, device 3: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-4"
Jul 25 10:20:02 G-Powerhouse mtp-probe: bus: 3, device: 3 was not an MTP device
Jul 25 10:20:02 G-Powerhouse kernel: [ 686.165347] logitech-djreceiver 0003:046D:C52B.0006: hiddev0,hidraw0: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-4/input2
Jul 25 10:20:02 G-Powerhouse kernel: [ 686.165635] logitech-djreceiver 0003:046D:C52B.0006: logi_dj_probe:logi_dj_recv_query_paired_devices error:-32
Jul 25 10:20:02 G-Powerhouse kernel: [ 686.165883] logitech-djreceiver: probe of 0003:046D:C52B.0006 failed with error -32

Ubuntu 3.2.0-27.43-generic 3.2.21

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-27-generic 3.2.0-27.43
ProcVersionSignature: Ubuntu 3.2.0-27.43-generic 3.2.21
Uname: Linux 3.2.0-27-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu11
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC663 Analog [ALC663 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nico 2072 F.... pulseaudio
CRDA:
 country FR:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20)
  (5250 - 5330 @ 40), (N/A, 20), DFS
  (5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 48'
   Mixer name : 'Realtek ALC663'
   Components : 'HDA:10ec0663,10431477,00100002'
   Controls : 23
   Simple ctrls : 12
Date: Wed Jul 25 10:31:16 2012
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2152e036-91e2-41e6-ac60-3a902baf3b87
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: ASUSTeK COMPUTER INC. N56VM
ProcEnviron:
 LANGUAGE=en_ZA:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-27-generic root=UUID=0a4363a2-9382-4042-92f9-3f7ffd349980 ro quiet splash acpi_osi=Linux acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-27-generic N/A
 linux-backports-modules-3.2.0-27-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/13/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N56VM.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N56VM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN56VM.206:bd04/13/2012:svnASUSTeKCOMPUTERINC.:pnN56VM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN56VM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N56VM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.