Panel volume slider does not respond

Bug #1007674 reported by Greg Faith on 2012-06-02
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

This annoying bug is on the Live/USB iso and after the install same behavior on Lubuntu 12.10
amd64.iso dated 20120531. Will check i386.iso later today

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: lxpanel 0.5.9-3ubuntu1
ProcVersionSignature: Ubuntu 3.4.0-3.8-generic 3.4.0
Uname: Linux 3.4.0-3-generic x86_64
ApportVersion: 2.1.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.317
Date: Fri Jun 1 18:12:02 2012
LiveMediaBuild: Lubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120531)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: lxpanel
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.1.1-0ubuntu2
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: test 1459 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xefebc000 irq 44'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,102801c2,00102201 HDA:14f12bfa,14f100c3,00090000'
   Controls : 14
   Simple ctrls : 7
DistroRelease: Ubuntu 12.10
HibernationDevice: RESUME=UUID=7557fc52-a5c6-4201-967f-03ef59e4f4b7
InstallationMedia: Lubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120608)
MachineType: Dell Inc. Latitude D620
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-5-generic root=UUID=305b83df-202c-4f07-a601-09700d1505cf ro quiet splash
ProcVersionSignature: Ubuntu 3.4.0-5.11-generic 3.4.0
RelatedPackageVersions:
 linux-restricted-modules-3.4.0-5-generic N/A
 linux-backports-modules-3.4.0-5-generic N/A
 linux-firmware 1.81
Tags: quantal
Uname: Linux 3.4.0-5-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 05/16/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D620
dmi.sys.vendor: Dell Inc.

Greg Faith (gregfaith) wrote :
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1007674

tags: added: iso-testing
Greg Faith (gregfaith) wrote :

As expected the i386 iso had the same issue testing 20120601 Lubuntu quantal i386 iso.

Greg Faith (gregfaith) wrote :

Kernel qa-testing indicates this bug happens when testing quantal kernel on original precise iso. It appears to be a kernel bug on my hardware Dell D620.

Greg Faith (gregfaith) on 2012-06-14
affects: lxpanel (Ubuntu) → linux (Ubuntu)

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1007674

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: qa-kernel-lts-testing

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tags: added: apport-collected
description: updated

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Greg Faith (gregfaith) wrote :

I do have a work around to this issue, but it requires installing a package to get the panel volume slider working. Package indicator-sound 0.8.5.0-0ubuntu3 (quantal)

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.5kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] hwttp://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5-rc3-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Joseph Salisbury (jsalisbury) wrote :

Also, did this issue start happening after an update/upgrade? Was there a kernel version where you were not having this particular problem? This will help determine if the problem you are seeing is the result of the introduction of a regression, and when this regression was introduced.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-upstream-testing
Greg Faith (gregfaith) wrote :

Joseph this bug occurred on a fresh pre-Alpha Quantal iso testing. I have continued to test every few days and monitor the bug on amd64 and i386 isos and it has persisted on my Dell D620 laptop. In addition, Nicholas called for installing the Quantal kernel to a working version of Precise which I also did and the bug appears on the Precise install running the Quantal kernel. If I choose to boot the precise install in the 3.2 kernel the bug is not present. This is basically what led me to believe it was a kernel bug on the 3.4 kernel.

I will hopefully attempt the mainline kernel later today and report back the results.

Greg Faith (gregfaith) on 2012-06-19
tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Greg Faith (gregfaith) wrote :

Okay, I have installed the current daily live Lubuntu Desktop amd64 20120619 and installed the mainline kernel.

test@test-Latitude-D620:~$ uname -a
Linux test-Latitude-D620 3.5.0-030500rc3-generic #201206162135 SMP Sun Jun 17 01:36:04 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

The kernel seems to be just fine, but the bug persists for me on this hard ware.
Removed 'needs-upstream-testing' tag
Added 'kernel-bug-exists-upstream' tag.
Marked Confirmed.

I will keep this install on my testing hard drive if additional information is needed.

Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu Package testing tracker.

A list of all reports related to this bug can be found here:
http://packages.qa.ubuntu.com/qatracker/reports/bugs/1007674

tags: added: package-qa-testing
Gary M (garym) on 2012-07-10
tags: added: regression-release

Greg Faith, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please just make a comment to this.

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-a10
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Triaged → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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