1033:0194 Hot plugging USB3.0 express card Not possible

[Roland]

On my Lenovo T520 hot plugging USB3.0 PCI AKE Express USB 3.0 5Gbps BC618 Express card not possible. Hot plugging USB devices in this Card is also not possible. In kern.log:
May 31 09:54:48 roland kernel: [ 1441.460174] hub 3-0:1.0: hub_port_status failed (err = -19)
May 31 09:54:48 roland kernel: [ 1441.460244] hub 3-0:1.0: hub_port_status failed (err = -19)
May 31 09:54:49 roland kernel: [ 1442.066711] hub 4-0:1.0: hub_port_status failed (err = -19)
May 31 09:54:49 roland kernel: [ 1442.066773] hub 4-0:1.0: hub_port_status failed (err = -19)
May 31 09:55:02 roland kernel: [ 1455.659879] hub 3-0:1.0: hub_port_status failed (err = -19)
May 31 09:55:02 roland kernel: [ 1455.659938] hub 3-0:1.0: hub_port_status failed (err = -19)
May 31 09:55:03 roland kernel: [ 1456.250534] hub 4-0:1.0: hub_port_status failed (err = -19)
May 31 09:55:03 roland kernel: [ 1456.250595] hub 4-0:1.0: hub_port_status failed (err = -19)
May 31 09:55:05 roland kernel: [ 1458.940363] hub 4-0:1.0: hub_port_status failed (err = -19)
May 31 09:55:05 roland kernel: [ 1458.940429] hub 4-0:1.0: hub_port_status failed (err = -19)

Plugging out the USB3 Express card:
no messages in kern.log !!

WORKAROUND: Power on with PCI card and USB devices connected. Reconnecting devices after this is not possible. Re-Plugging the drive or other USB products are not recognized.

WORKAROUND: sudo echo acpiphp >> /etc/modules
Modify /etc/default/grub to have:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pciehp_force=1 pciehp_poll_mode=1"

and run:
sudo update-grub

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: roland 2949 F.... pulseaudio
CRDA:
 country NL:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5330 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5490 - 5710 @ 40), (N/A, 27), DFS
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf2720000 irq 52'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:14f1506e,17aa21cf,00100002 HDA:80862805,80860101,00100000'
   Controls : 37
   Simple ctrls : 14
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: LENOVO 4243W29
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=e5e65e59-f323-4df0-a813-dc393d2a4970 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
Tags: precise staging precise staging
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: Upgraded to precise on 2012-04-24 (37 days ago)
UserGroups: adm admin audio cdrom dialout libvirtd lpadmin plugdev pulse pulse-access sambashare vboxusers video
dmi.bios.date: 07/11/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET49WW (1.29 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4243W29
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: LBNL02200
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET49WW(1.29):bd07/11/2011:svnLENOVO:pn4243W29:pvrThinkPadT520:rvnLENOVO:rn4243W29:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4243W29
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO
---
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: roland 2795 F.... pulseaudio
CurrentDmesg:
 Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
 dmesg: write failed: Broken pipe
DistroRelease: Ubuntu 13.10
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-07-18 (83 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: LENOVO 4243W29
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=1aa20d41-a534-40f7-a7b6-8bb4d8f60ca3 ro quiet splash pciehp_force=1 pciehp_poll_mode=1 vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.18-generic 3.11.3
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: Upgraded to saucy on 2013-10-09 (0 days ago)
UserGroups: kvm libvirtd vboxusers
WifiSyslog:

dmi.bios.date: 05/08/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8AET63WW (1.43 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4243W29
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: LBNL02200
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8AET63WW(1.43):bd05/08/2013:svnLENOVO:pn4243W29:pvrThinkPadT520:rvnLENOVO:rn4243W29:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4243W29
dmi.product.version: ThinkPad T520
dmi.sys.vendor: LENOVO

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1006765/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1006765

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[penalvch (penalvch)]

Roland, please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/daily/current/ . If the issue remains, please run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Roland (roland-breedveld)]

ok, will try this, first have to image my 12.04 disk, think 12.10 is not stable yet..

[François Rey (fmjrey)]

I'm pretty sure the latest nec/renesas firmware released in june/july 2012 fixes part of this bug. Since I upgraded the firmware of my NEC/Renesas cards, I can now observe hot-plugging functionality *only* for connected usb devices, but not for the usb3 expresscard. I did not test just before the firmware upgrade, so it's quite possible an ubuntu update has helped, but it's unlikely. I have yet to verify if the card still need to be inserted at boot time in order to be recognized, but for sure removing the card and reinserting it makes it not work afterward.
The first expresscard I have is a StarTech ECUSB3S254F which contains a Renesas uPD720200. I just upgraded its firmware to version 3.0.3.4. I had to do this under Windows 7.
The other expresscard is very similar to the above but without specific brand name. It contains a Renesas uPD720202(Revision 2). I just upgraded its firmware to version 2.0.1.3, also using Windows, but I think linux command line utility is available for this chip.
Firmware upgrade are available at:
http://www.station-drivers.com/page/renesas.htm
Some useful info on the upgrade process may be found there:
http://pete.akeo.ie/search/label/Renesas

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Roland (roland-breedveld)]

Did the firmware update to 4.0.2.0 for the uPD720200a card
(had to find a Windows note-book, while I'm running Ubuntu 12.04/64 on a Lenovo T520)

Problem is the same, Also see exactly the same behavior with a Dell/Windows7/64

disks and usb-sticks are only accessible, when booting the pc with USB30 card AND HD or stick plugged in.

if removing the disk/card or the USB30 card , the card isn't accessible.

strange thing, with lspci, the card is visible, although it's plugged out (and NO lines in the kernel logging)

lspci with card plugged in:
05:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)
lspci with card plugged out:
05:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev ff)

you see, revision is not readable

[Paul Libert (plibert)]

Exact same problem.

When I hot unplug the HDD connected to the card, I get a kernel stack trace:
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.774356] usb 3-1: USB disconnect, device number 2
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791914] ------------[ cut here ]------------
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791918] kernel BUG at /build/buildd/linux-3.2.0/fs/btrfs/transaction.c:1337!
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791920] invalid opcode: 0000 [#1] SMP
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791923] CPU 3
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791924] Modules linked in: nls_iso8859_1 nls_cp437 vfat fat nvidia(P) pci_stub vboxpci(O) vboxnetadp(O) vboxnetflt(O) vboxdrv(O) ebtable_nat ebtables ipt_MASQUERADE iptable_nat xt_CHECKSUM iptable_mangle bridge stp kvm_intel kvm joydev ip6t_LOG nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT ipt_LOG ipt_ULOG snd_hda_codec_hdmi xt_limit xt_tcpudp xt_addrtype xt_owner xt_conntrack arc4 ip6table_filter ip6_tables uvcvideo btusb xt_state videodev xt_helper v4l2_compat_ioctl32 nf_nat_tftp nf_conntrack_tftp nf_nat_irc nf_conntrack_irc nf_nat_ftp snd_hda_codec_conexant nf_nat nf_conntrack_ipv4 nf_defrag_ipv4 snd_seq_midi nf_conntrack_ftp nf_conntrack iptable_filter snd_rawmidi ip_tables x_tables snd_hda_intel snd_hda_codec snd_hwdep dm_multipath snd_seq_midi_event snd_pcm thinkpad_acpi iwlwifi snd_seq psmouse snd_seq_device serio_raw snd_timer mac80211 snd wmi bnep soundcore nvram snd_page_alloc cfg80211 rfcomm mei(C) mac_hid bluetooth parport_pc ppdev tpm_tis lp parport binfmt_misc ex
Jan 16 08:19:41 ubuntu0-l kernel: t2 dm_crypt dm_raid45 xor dm_mirror dm_region_hash dm_log btrfs zlib_deflate libcrc32c usb_storage uas vesafb usbhid hid mmc_block sdhci_pci sdhci video firewire_ohci firewire_core crc_itu_t e1000e [last unloaded: nvidia]
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791983]
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791985] Pid: 15589, comm: umount Tainted: P C O 3.2.0-35-generic #55-Ubuntu LENOVO 4243EN1/4243EN1
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.791988] RIP: 0010:[<ffffffffa00ee8ff>] [<ffffffffa00ee8ff>] btrfs_commit_transaction+0x82f/0x840 [btrfs]
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792005] RSP: 0018:ffff8801a7ccbd88 EFLAGS: 00010282
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792006] RAX: 00000000fffffffb RBX: ffff8801acdf4000 RCX: 0000000000000000
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792008] RDX: ffff8801a7ccbc90 RSI: 0000000001e95000 RDI: ffff8801acdf4060
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792009] RBP: ffff8801a7ccbe18 R08: 0000000000002000 R09: 0000000000000000
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792011] R10: 0000000000000000 R11: 0000000000000001 R12: ffff8801acdf4078
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792013] R13: ffff8801b6d04800 R14: ffff880202f8b000 R15: 0000000000000000
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792015] FS: 00007f9e538f5800(0000) GS:ffff88021dcc0000(0000) knlGS:0000000000000000
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792016] CS: 0010 DS: 0000 ES: 0000 CR0: 000000008005003b
Jan 16 08:19:41 ubuntu0-l kernel: [ 802.792018] CR2: 00007f8d42a870e0 CR3: 00000001ae3e6000 CR4: 00000000000406e0
Jan 16 08:19:41 ubuntu0-l ke...

[Paul Libert (plibert)]

Additional data point:
If I start with the card plugged in, insertion and removal of USB2.0 devices work fine.
If I insert a USB 3.0 device, nothing is visible in syslog.
If I insert the same USB 3.0 device in another USB2.0 port on the same machine, all works fine.
If I then try to insert a USB 2.0 device (that worked before) in the card, nothing visible in syslog anymore and drive is not accessible.
Stille works fine in another USB2.0 port
If I hot-plug or hot-remove the card, nothing is visible in syslog.

I'll try to perform some test later with another different machine and also check for firmware update and Windows behavior.

[Paul Libert (plibert)]

I'm not so sure anymore of the duplicate status.

Applying the workaround described in
https://bugs.launchpad.net/ubuntu/+source/udev/+bug/999462

solve the problem where the hot-plug/unplug of the card doesn't work.

Getting USB device to work reliably if not already plugged-in when you hot-plug the card doesn't work for me now.

[Roland (roland-breedveld)]

Yes, Thanxz Paul
https://bugs.launchpad.net/ubuntu/+source/udev/+bug/999462
this solves it, dit test it with a couple of devices:
- I can plug out and in the pci express card
- Adding usb sticks and hubs is working fine.
- plugging in a usb3 hard-disk into the card doesn't work, no messages in log-files
- plugging in the express-card together with a connected harddisk works !!
  (sometimes I have to retry it 1 or 2 times)
  when it fails I get: hub 4-0:1.0: unable to enumerate USB device on port 1
- plugging in firs a usb3 hub and later the hard-disk works

So it's not 100% solved, but I can work with this work-arround.

[penalvch (penalvch)]

Roland, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.8-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Jan Zacharias (janz)]

Ubuntu 13.04 and the problem is still unfixed, plus the workaround

WORKAROUND: sudo echo acpiphp >> /etc/modules
Modify /etc/default/grub to have:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pciehp_force=1 pciehp_poll_mode=1"

DOES NOT WORK ANYMORE.

[Roland (roland-breedveld)]

Same for me, after upgrade and also reinstall of 13.04 (64) fixed isn't working anymore

[Roland (roland-breedveld)]

(with acpiphp module) After pluggin in the USB 3.0 card:

Jun 11 14:16:30 roland-ppt kernel: [ 448.277581] pci 0000:05:00.0: [1033:0194] type 00 class 0x0c0330
Jun 11 14:16:30 roland-ppt kernel: [ 448.277649] pci 0000:05:00.0: reg 10: [mem 0x00000000-0x00001fff 64bit]
Jun 11 14:16:30 roland-ppt kernel: [ 448.277930] pci 0000:05:00.0: PME# supported from D0 D3hot
Jun 11 14:16:30 roland-ppt kernel: [ 448.285575] pci 0000:05:00.0: BAR 0: assigned [mem 0xf1c00000-0xf1c01fff 64bit]
Jun 11 14:16:30 roland-ppt kernel: [ 448.285617] pci 0000:05:00.0: no hotplug settings from platform
Jun 11 14:16:30 roland-ppt kernel: [ 448.285634] pci 0000:05:00.0: enabling device (0000 -> 0002)
Jun 11 14:16:30 roland-ppt kernel: [ 448.286019] xhci_hcd 0000:05:00.0: xHCI Host Controller
Jun 11 14:16:30 roland-ppt kernel: [ 448.286036] xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 3
Jun 11 14:16:30 roland-ppt kernel: [ 448.286331] xhci_hcd 0000:05:00.0: irq 42 for MSI/MSI-X
Jun 11 14:16:30 roland-ppt kernel: [ 448.286346] xhci_hcd 0000:05:00.0: irq 43 for MSI/MSI-X
Jun 11 14:16:30 roland-ppt kernel: [ 448.286358] xhci_hcd 0000:05:00.0: irq 44 for MSI/MSI-X
Jun 11 14:16:30 roland-ppt kernel: [ 448.286370] xhci_hcd 0000:05:00.0: irq 45 for MSI/MSI-X
Jun 11 14:16:30 roland-ppt kernel: [ 448.286384] xhci_hcd 0000:05:00.0: irq 46 for MSI/MSI-X
Jun 11 14:16:30 roland-ppt kernel: [ 448.286599] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Jun 11 14:16:30 roland-ppt kernel: [ 448.286604] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 11 14:16:30 roland-ppt kernel: [ 448.286608] usb usb3: Product: xHCI Host Controller
Jun 11 14:16:30 roland-ppt kernel: [ 448.286612] usb usb3: Manufacturer: Linux 3.8.0-23-generic xhci_hcd
Jun 11 14:16:30 roland-ppt kernel: [ 448.286616] usb usb3: SerialNumber: 0000:05:00.0
Jun 11 14:16:30 roland-ppt kernel: [ 448.286756] xHCI xhci_add_endpoint called for root hub
Jun 11 14:16:30 roland-ppt kernel: [ 448.286759] xHCI xhci_check_bandwidth called for root hub
Jun 11 14:16:30 roland-ppt kernel: [ 448.286809] hub 3-0:1.0: USB hub found
Jun 11 14:16:30 roland-ppt kernel: [ 448.286823] hub 3-0:1.0: 2 ports detected
Jun 11 14:16:30 roland-ppt kernel: [ 448.286939] xhci_hcd 0000:05:00.0: xHCI Host Controller
Jun 11 14:16:30 roland-ppt kernel: [ 448.286946] xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 4
Jun 11 14:16:30 roland-ppt kernel: [ 448.289731] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
Jun 11 14:16:30 roland-ppt kernel: [ 448.289733] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 11 14:16:30 roland-ppt kernel: [ 448.289735] usb usb4: Product: xHCI Host Controller
Jun 11 14:16:30 roland-ppt kernel: [ 448.289737] usb usb4: Manufacturer: Linux 3.8.0-23-generic xhci_hcd
Jun 11 14:16:30 roland-ppt kernel: [ 448.289739] usb usb4: SerialNumber: 0000:05:00.0
Jun 11 14:16:30 roland-ppt kernel: [ 448.290105] xHCI xhci_add_endpoint called for root hub
Jun 11 14:16:30 roland-ppt kernel: [ 448.290109] xHCI xhci_check_bandwidth called for root hub
Jun 11 14:16:30 roland-ppt kernel: [ 448.290162] hub 4-0:...

[Brad Figg (brad-figg)]

This change was made by a bot.

[Jan Zacharias (janz)]

Please also read this, I think it's a duplicate https://bugs.launchpad.net/ubuntu/+source/linux/+bug/999462/comments/11

[penalvch (penalvch)]

Jan Zacharias, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[penalvch (penalvch)]

Roland, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the mainline kernels archive directory daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.10-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Roland (roland-breedveld)]

@ Christopher

Tested it with
 3.8.13-03081302-generic #201306071405 SMP x86_64
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pciehp_force=1 pciehp_poll_mode=1"
Lenovo T520

This kernel works partly !

After booting the system with card inserted and/or inserting the Card after it, the mouse response is extremely slow, after testing some times, this response problem is gone.

It works when card is inserted together with the USB device,
It works not when done seperately, see logging below:
(Tested this multiple times, always the same result)

Inserting Card:
Jun 13 09:35:28 roland-ppt kernel: [ 91.659444] pci 0000:05:00.0: [1033:0194] type 00 class 0x0c0330
Jun 13 09:35:28 roland-ppt kernel: [ 91.659480] pci 0000:05:00.0: reg 10: [mem 0x00000000-0x00001fff 64bit]
Jun 13 09:35:28 roland-ppt kernel: [ 91.659620] pci 0000:05:00.0: PME# supported from D0 D3hot
Jun 13 09:35:28 roland-ppt kernel: [ 91.667434] pci 0000:05:00.0: BAR 0: assigned [mem 0xf1c00000-0xf1c01fff 64bit]
Jun 13 09:35:28 roland-ppt kernel: [ 91.667460] pci 0000:05:00.0: no hotplug settings from platform
Jun 13 09:35:28 roland-ppt kernel: [ 91.667472] pci 0000:05:00.0: enabling device (0000 -> 0002)
Jun 13 09:35:28 roland-ppt kernel: [ 91.667630] xhci_hcd 0000:05:00.0: xHCI Host Controller
Jun 13 09:35:28 roland-ppt kernel: [ 91.667636] xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 3
Jun 13 09:35:28 roland-ppt kernel: [ 91.667888] xhci_hcd 0000:05:00.0: irq 48 for MSI/MSI-X
Jun 13 09:35:28 roland-ppt kernel: [ 91.667895] xhci_hcd 0000:05:00.0: irq 49 for MSI/MSI-X
Jun 13 09:35:28 roland-ppt kernel: [ 91.667901] xhci_hcd 0000:05:00.0: irq 50 for MSI/MSI-X
Jun 13 09:35:28 roland-ppt kernel: [ 91.667906] xhci_hcd 0000:05:00.0: irq 51 for MSI/MSI-X
Jun 13 09:35:28 roland-ppt kernel: [ 91.667912] xhci_hcd 0000:05:00.0: irq 52 for MSI/MSI-X
Jun 13 09:35:28 roland-ppt kernel: [ 91.668063] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
Jun 13 09:35:28 roland-ppt kernel: [ 91.668065] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 13 09:35:28 roland-ppt kernel: [ 91.668067] usb usb3: Product: xHCI Host Controller
Jun 13 09:35:28 roland-ppt kernel: [ 91.668068] usb usb3: Manufacturer: Linux 3.8.13-03081302-generic xhci_hcd
Jun 13 09:35:28 roland-ppt kernel: [ 91.668070] usb usb3: SerialNumber: 0000:05:00.0
Jun 13 09:35:28 roland-ppt kernel: [ 91.668155] xHCI xhci_add_endpoint called for root hub
Jun 13 09:35:28 roland-ppt kernel: [ 91.668156] xHCI xhci_check_bandwidth called for root hub
Jun 13 09:35:28 roland-ppt kernel: [ 91.668177] hub 3-0:1.0: USB hub found
Jun 13 09:35:28 roland-ppt kernel: [ 91.668185] hub 3-0:1.0: 2 ports detected
Jun 13 09:35:28 roland-ppt kernel: [ 91.668248] xhci_hcd 0000:05:00.0: xHCI Host Controller
Jun 13 09:35:28 roland-ppt kernel: [ 91.668252] xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 4
Jun 13 09:35:28 roland-ppt kernel: [ 91.671240] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
Jun 13 09:35:28 roland-ppt kernel: [ 91.671243] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
Jun 13 09:35:28 rol...

[Roland (roland-breedveld)]

With external USB 30 Harddisk, it always fails:
Jun 13 17:23:08 roland-ppt kernel: [ 532.029573] xhci_hcd 0000:05:00.0: remove, state 4
Jun 13 17:23:08 roland-ppt kernel: [ 532.029596] usb usb4: USB disconnect, device number 1
Jun 13 17:23:08 roland-ppt kernel: [ 532.030257] xHCI xhci_drop_endpoint called for root hub
Jun 13 17:23:08 roland-ppt kernel: [ 532.030265] xHCI xhci_check_bandwidth called for root hub
Jun 13 17:23:08 roland-ppt kernel: [ 532.031719] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Jun 13 17:23:08 roland-ppt kernel: [ 532.031737] xhci_hcd 0000:05:00.0: USB bus 4 deregistered
Jun 13 17:23:08 roland-ppt kernel: [ 532.031801] xhci_hcd 0000:05:00.0: remove, state 4
Jun 13 17:23:08 roland-ppt kernel: [ 532.031816] usb usb3: USB disconnect, device number 1
Jun 13 17:23:08 roland-ppt kernel: [ 532.032397] xHCI xhci_drop_endpoint called for root hub
Jun 13 17:23:08 roland-ppt kernel: [ 532.032406] xHCI xhci_check_bandwidth called for root hub
Jun 13 17:23:08 roland-ppt kernel: [ 532.033182] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Jun 13 17:23:08 roland-ppt kernel: [ 532.034348] xhci_hcd 0000:05:00.0: USB bus 3 deregistered

[penalvch (penalvch)]

Roland, as per http://support.lenovo.com/en_US/downloads/default.page?selector=expand an update is available for your BIOS (1.43). If you update to this, does it change anything?

If not, could you please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Roland (roland-breedveld)]

Yeh, I first upgraded all BIOS-es to the latest ones:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
8AET63WW (1.43 )
05/08/2013

Card is also on latest : 4.0.2.1.0.3

05:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04) (prog-if 30 [XHCI])
 Subsystem: NEC Corporation uPD720200 USB 3.0 Host Controller
 Physical Slot: 1
 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Interrupt: pin A routed to IRQ 19
 Region 0: Memory at f1c00000 (64-bit, non-prefetchable) [size=8K]
 Capabilities: [50] Power Management version 3
  Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold-)
  Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
 Capabilities: [70] MSI: Enable- Count=1/8 Maskable- 64bit+
  Address: 0000000000000000 Data: 0000
 Capabilities: [90] MSI-X: Enable+ Count=8 Masked-
  Vector table: BAR=0 offset=00001000
  PBA: BAR=0 offset=00001080
 Capabilities: [a0] Express (v2) Endpoint, MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s unlimited, L1 unlimited
   ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
   MaxPayload 128 bytes, MaxReadReq 512 bytes
  DevSta: CorrErr+ UncorrErr+ FatalErr- UnsuppReq+ AuxPwr- TransPend-
  LnkCap: Port #0, Speed 5GT/s, Width x1, ASPM L0s L1, Latency L0 <4us, L1 unlimited
   ClockPM+ Surprise- LLActRep- BwNot-
  LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- Retrain- CommClk+
   ExtSynch- ClockPM+ AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
  DevCap2: Completion Timeout: Not Supported, TimeoutDis+
  DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-
  LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-, Selectable De-emphasis: -6dB
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
  LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
    EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
 Capabilities: [100 v1] Advanced Error Reporting
  UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq+ ACSViol-
  UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
  UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
  CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
  CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
  AERCap: First Error Pointer: 14, GenCap- CGenEn- ChkCap- ChkEn-
 Capabilities: [140 v1] Device Serial Number ff-ff-ff-ff-ff-ff-ff-ff
 Capabilities: [150 v1] Latency Tolerance Reporting
  Max snoop latency: 0ns
  Max no snoop latency: 0ns
 Kernel driver in use: xhci_hcd

[Darian Ryder (lifusion)]

Similar issue on Dell 6420, on Raring x64.
Solution suitable here too, with not so recent bios:
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A08
10/18/2011

[penalvch (penalvch)]

Darian Shalev, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal:
ubuntu-bug linux

For more on this, please see the Ubuntu Kernel team article:
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports

the Ubuntu Bug Control team and Ubuntu Bug Squad team article:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue

and Ubuntu Community article:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

Thank you for your understanding.

[penalvch (penalvch)]

Roland, thank you for updating your BIOS. Regarding your post https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1006765/comments/43 , it appears you tested http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8.13.2-raring/ , which would not have been the latest mainline kernel available. Could you please test the latest via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.10-rc6-saucy/ and comment to the results?

[Roland (roland-breedveld)]

@ Christopher, yes tried this, but 3.10 isn't running fine with 13.04 libs, modules are not probing, (including acpiphp ), so to test, I have to upgrade the complete system to a "non-stable" release.
Takes a little time, first have to make a disk-dump, for restore.

[Julian Wiedmann (jwiedmann)]

There's no need to test the 3.10 snapshots, they are currently built with HOTPLUG_PCI_ACPI=n (fallout from [0] landing in 3.10).

[0]:
commit 6037a803b05eef9943fb64982e19964007fb7478
Author: Jiang Liu <email address hidden>
Date: Fri Apr 12 05:44:25 2013 +0000

    PCI: acpiphp: Convert acpiphp to be builtin only, not modular

    Convert acpiphp to be builtin only, with no module option.

    Previously, when HOTPLUG_PCI_ACPI=m, users could disable acpiphp by
    removing the module or preventing it from loading. That can't be done
    if acpiphp is builtin statically, so this adds an "acpiphp.disable"
    kernel parameter. If a user needs to use this parameter, it is a bug,
    and we want to hear about it.

[Roland (roland-breedveld)]

Ok, tried 3.10.0-031000rc6-generic #201306151835 SMP x86_64
with both 3.04 and 13.10

plug-and play isn't functioning at all, for the express card, do I have to configure it somewhere ?
it only works when booting with card and disk inserted.

[penalvch (penalvch)]

Roland, thank you for testing the newest mainline kernel currently available. Did this problem not occur in a release prior to Precise?

[Roland (roland-breedveld)]

hotplugging never woked for me out-of-the-box, with some acpiphp mods it was with kernel 12.04, but only when inserting card with disk connected to it.

Tested it with Ubuntu 3.9.0-6-generic #14-Ubuntu SMP x86_64
Some new behaviour

booting with express card inserted works, also inserting end reinserting the USB disk works fine.

after reinserting the card, it is detected again, but pluging in the USB disk, get this errors:
ACPI: Device does not support D3cold
(mouse behavour is slow again, till I removed the card)
Jun 24 14:39:43 roland-ppt kernel: [23073.689068] xhci_hcd 0000:05:00.0: remove, state 4
Jun 24 14:39:43 roland-ppt kernel: [23073.689086] usb usb4: USB disconnect, device number 1
Jun 24 14:39:43 roland-ppt kernel: [23073.690001] xHCI xhci_drop_endpoint called for root hub
Jun 24 14:39:43 roland-ppt kernel: [23073.690009] xHCI xhci_check_bandwidth called for root hub
Jun 24 14:39:43 roland-ppt kernel: [23073.690430] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Jun 24 14:39:43 roland-ppt kernel: [23073.690436] xhci_hcd 0000:05:00.0: USB bus 4 deregistered
Jun 24 14:39:43 roland-ppt kernel: [23073.690490] xhci_hcd 0000:05:00.0: remove, state 4
Jun 24 14:39:43 roland-ppt kernel: [23073.690494] usb usb3: USB disconnect, device number 1
Jun 24 14:39:43 roland-ppt kernel: [23073.690933] xHCI xhci_drop_endpoint called for root hub
Jun 24 14:39:43 roland-ppt kernel: [23073.690936] xHCI xhci_check_bandwidth called for root hub
Jun 24 14:39:43 roland-ppt kernel: [23073.691244] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Jun 24 14:39:43 roland-ppt kernel: [23073.691577] xhci_hcd 0000:05:00.0: USB bus 3 deregistered
Jun 24 14:39:43 roland-ppt kernel: [23073.698997] ACPI: Device does not support D3cold

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[penalvch (penalvch)]

Roland, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

[Roland (roland-breedveld)]

apport information

[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

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[Roland (roland-breedveld)]

apport information

[Roland (roland-breedveld)]

@ Christopher, sorry did miss your update
Did as you asked, same result, booting with card and disk plugged in is fine, after that, nod disk and extreme slow mouse function,
last syslog entry's:

Oct 10 08:40:25 roland-ppt kernel: [ 1626.067522] xHCI xhci_check_bandwidth called for root hub
Oct 10 08:40:25 roland-ppt kernel: [ 1626.068784] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Oct 10 08:40:25 roland-ppt kernel: [ 1626.068790] xhci_hcd 0000:05:00.0: USB bus 4 deregistered
Oct 10 08:40:25 roland-ppt kernel: [ 1626.068845] xhci_hcd 0000:05:00.0: remove, state 4
Oct 10 08:40:25 roland-ppt kernel: [ 1626.068851] usb usb3: USB disconnect, device number 1
Oct 10 08:40:25 roland-ppt kernel: [ 1626.069043] xHCI xhci_drop_endpoint called for root hub
Oct 10 08:40:25 roland-ppt kernel: [ 1626.069045] xHCI xhci_check_bandwidth called for root hub
Oct 10 08:40:25 roland-ppt kernel: [ 1626.071594] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Oct 10 08:40:25 roland-ppt kernel: [ 1626.071881] xhci_hcd 0000:05:00.0: USB bus 3 deregistered
Oct 10 08:40:25 roland-ppt kernel: [ 1626.095196] ACPI: Device does not support D3cold

[Roland (roland-breedveld)]

Tried the latest 3.12.0-031200rc4-generic 64bit Kernel
This works much better:
- booting with card and USB-disk (USB-powered) inserted, is always working
- plugging in card first and after that a device, is not working
- plugging card with USB stick, work, but takes a long time
- plugging card with USB-disk (USB powered) together dousn work, and gives slow mouse response
- plugging card with USB-2-hub attached always works, it's possible to plug in/out disks and usb-sticks, but is slow
sorry I don't have a USB-3 hub, will buy one, if this works it's a very good work-around !!!
regards

[Brad Figg (brad-figg)]

This change was made by a bot.

[Roland (roland-breedveld)]

same behavior with BIOS
8AET64WW (1.44 )
07/26/2013
and Kernel
3.12.0-031200rc5-generic SMP 64 bit

[Brad Figg (brad-figg)]

This change was made by a bot.

[Roland (roland-breedveld)]

This is on the card, you'll find a lot of these on google,
AKE Express
USB3.0 CARD
5Gbps
BC618

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Julian Wiedmann, getting to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1006765/comments/51 , correct me if I'm wrong here, but it seems the commit you documented wouldn't apply to this report, as it addresses a corner case when acpiphp is builtin statically, and a user wants the disable acpiphp, but cannot due to this static build in. The original reporter wouldn't want to disable acpiphp, as disabling it wouldn't appear to help this issue.

Roland, could you please undo any WORKAROUNDs and test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc7-saucy/ and advise to the results?

[Roland (roland-breedveld)]

Hi Christopher

tried rc7, this is good!
removed all workarounds, but module acpiphp should be there ( of course )

after probing it, it works, but only when plugging in card, with disk plugged in together.
plugging first the card and after that the disk, or a usb stick isn't working, which is not big problem, if you know it.
plugging separately, which doesn't work, also gives the "slow-mouse-behavior"

with these syslog entry's
plugging card looks fine, it's recognized, last rows:
Nov 4 13:54:18 roland-ppt kernel: [ 876.853025] usb usb4: Manufacturer: Linux 3.12.0-031200rc7-generic xhci_hcd
Nov 4 13:54:18 roland-ppt kernel: [ 876.853028] usb usb4: SerialNumber: 0000:05:00.0
Nov 4 13:54:18 roland-ppt kernel: [ 876.853845] hub 4-0:1.0: USB hub found
Nov 4 13:54:18 roland-ppt kernel: [ 876.853867] hub 4-0:1.0: 2 ports detected

but after plugging in disk:
Nov 4 13:54:27 roland-ppt kernel: [ 886.390465] xhci_hcd 0000:05:00.0: remove, state 4
Nov 4 13:54:27 roland-ppt kernel: [ 886.390473] usb usb4: USB disconnect, device number 1
Nov 4 13:54:27 roland-ppt kernel: [ 886.391454] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Nov 4 13:54:27 roland-ppt kernel: [ 886.391461] xhci_hcd 0000:05:00.0: USB bus 4 deregistered
Nov 4 13:54:27 roland-ppt kernel: [ 886.391515] xhci_hcd 0000:05:00.0: remove, state 4
Nov 4 13:54:27 roland-ppt kernel: [ 886.391520] usb usb3: USB disconnect, device number 1
Nov 4 13:54:27 roland-ppt kernel: [ 886.394339] xhci_hcd 0000:05:00.0: Host not halted after 16000 microseconds.
Nov 4 13:54:27 roland-ppt kernel: [ 886.394828] xhci_hcd 0000:05:00.0: USB bus 3 deregistered

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Roland, so just to confirm, with rc7 nothing changed in terms of what WORKAROUNDs work, and how it currently behaves, correct?

As well, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-saucy/ ?

[Roland (roland-breedveld)]

Hi Christopher
hotplugging for 3.12.0-031200 is not working
but 3.12.0-031200rc7 is partly good, but fine for me.
Thanxz for so far

[Brad Figg (brad-figg)]

This change was made by a bot.

[Roland (roland-breedveld)]

Additional info:
what DOES works with 3.12.0-031200 :
plugging the card, together with USB2 hub works!
plugging the disk after that in the hub is also fine
I don't have a USB3 hub to test.
for all NOT working situations: the mouse behavior is slow, and hitching

[Roland (roland-breedveld)]

suddenly it works with 3.11.0-13-generic
but not always,
try to find out when is does and don't

[penalvch (penalvch)]

Roland, the issue you are reporting is an upstream one. Could you please report this problem through the appropriate channel by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream ?

Please provide a direct URL to your post once you have made it so that it may be tracked.

Thank you for your understanding.