Ubuntu 12.04 Desktop amd64 does not suspend on Asus 1201n

Bug #1004178 reported by uoL
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Linux
Invalid
Medium
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

I have an Asus 1201n netbook, when I try to suspend, the process starts but fails because it starts again automatically. This used to work fine in Ubuntu Desktop amd64 11.10. This same problem used to happen to me with debian squeeze.

WORKAROUND: Add to /etc/rc.local :
echo US15 | sudo tee /proc/acpi/wakeup
echo USB0 | sudo tee /proc/acpi/wakeup

part of the syslog goes like this:
May 24 18:02:09 uolbook3 kernel: [ 1214.444277] PM: suspend of drv:snd_hda_intel dev:0000:00:08.0 complete after 325.500 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.681880] PM: suspend of drv:sd dev:0:0:0:0 complete after 640.673 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.681930] PM: suspend of drv:scsi dev:target0:0:0 complete after 640.633 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.682011] PM: suspend of drv:scsi dev:host0 complete after 564.354 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.696059] PM: suspend of drv:ahci dev:0000:00:0b.0 complete after 577.447 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.696109] PM: suspend of drv: dev:pci0000:00 complete after 576.426 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.696148] PM: suspend of devices complete after 655.454 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.696155] PM: suspend devices took 0.656 seconds
May 24 18:02:09 uolbook3 kernel: [ 1214.728279] ehci_hcd 0000:00:06.1: PME# enabled
May 24 18:02:09 uolbook3 kernel: [ 1214.728310] ehci_hcd 0000:00:06.1: wake-up capability enabled by ACPI
May 24 18:02:09 uolbook3 kernel: [ 1214.744076] ohci_hcd 0000:00:06.0: PME# enabled
May 24 18:02:09 uolbook3 kernel: [ 1214.744093] ohci_hcd 0000:00:06.0: wake-up capability enabled by ACPI
May 24 18:02:09 uolbook3 kernel: [ 1214.760076] ehci_hcd 0000:00:04.1: PME# enabled
May 24 18:02:09 uolbook3 kernel: [ 1214.760092] ehci_hcd 0000:00:04.1: wake-up capability enabled by ACPI
May 24 18:02:09 uolbook3 kernel: [ 1214.776074] ohci_hcd 0000:00:04.0: PME# enabled
May 24 18:02:09 uolbook3 kernel: [ 1214.776090] ohci_hcd 0000:00:04.0: wake-up capability enabled by ACPI
May 24 18:02:09 uolbook3 kernel: [ 1214.792569] PM: late suspend of devices complete after 96.403 msecs
May 24 18:02:09 uolbook3 kernel: [ 1214.792620] ACPI: Preparing to enter system sleep state S3
May 24 18:02:09 uolbook3 kernel: [ 1214.820835] PM: Saving platform NVS memory
May 24 18:02:09 uolbook3 kernel: [ 1214.822036] Disabling non-boot CPUs ...
May 24 18:02:09 uolbook3 kernel: [ 1214.824661] CPU 1 is now offline
May 24 18:02:09 uolbook3 kernel: [ 1214.928046] CPU 2 is now offline
May 24 18:02:09 uolbook3 kernel: [ 1214.929733] Broke affinity for irq 22
May 24 18:02:09 uolbook3 kernel: [ 1215.032053] CPU 3 is now offline
May 24 18:02:09 uolbook3 kernel: [ 1215.033043] Extended CMOS year: 2000
May 24 18:02:09 uolbook3 kernel: [ 1215.033043] ACPI: Low-level resume complete
May 24 18:02:09 uolbook3 kernel: [ 1215.033043] PM: Restoring platform NVS memory
May 24 18:02:09 uolbook3 kernel: [ 1215.033043] Extended CMOS year: 2000
May 24 18:02:09 uolbook3 kernel: [ 1215.038941] Enabling non-boot CPUs ...
May 24 18:02:09 uolbook3 kernel: [ 1215.039234] Booting Node 0 Processor 1 APIC 0x2
May 24 18:02:09 uolbook3 kernel: [ 1215.039239] smpboot cpu 1: start_ip = 9a000
May 24 18:02:09 uolbook3 kernel: [ 1214.824508] Calibrating delay loop (skipped) already calibrated this CPU
May 24 18:02:09 uolbook3 kernel: [ 1214.824508] Disabled fast string operations
May 24 18:02:09 uolbook3 kernel: [ 1215.051072] NMI watchdog enabled, takes one hw-pmu counter.
May 24 18:02:09 uolbook3 kernel: [ 1215.052187] CPU1 is up

It seems to be suspending ok, but then it starts again, with no apparent errors.

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marquitos 1808 F.... pulseaudio
 /dev/snd/pcmC0D0p: marquitos 1808 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf9f78000 irq 20'
   Mixer name : 'Nvidia MCP79/7A HDMI'
   Components : 'HDA:10ec0269,104383ce,00100004 HDA:10de0007,10de0101,00100100'
   Controls : 21
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=39adb02f-d15f-4eec-bd86-fc6c65399550
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: ASUSTeK Computer INC. 1201N
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=es_AR:es
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_AR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=57112c0f-d272-49ef-9616-c9f45f3aac18 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout lpadmin plugdev sambashare ssl-cert sudo
dmi.bios.date: 04/29/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0326
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1201N
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0326:bd04/29/2010:svnASUSTeKComputerINC.:pn1201N:pvrx.x:rvnASUSTeKComputerINC.:rn1201N:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1201N
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1004178/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
uoL (wmarcos)
affects: ubuntu → linux-meta (Ubuntu)
Brad Figg (brad-figg)
affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1004178

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: precise
Revision history for this message
uoL (wmarcos) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
uoL (wmarcos) wrote : AlsaDevices.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : AplayDevices.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : BootDmesg.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : CRDA.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : CurrentDmesg.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : IwConfig.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : Lspci.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : Lsusb.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : PciMultimedia.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : ProcInterrupts.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : ProcModules.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : PulseList.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : RfKill.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : UdevDb.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : UdevLog.txt

apport information

Revision history for this message
uoL (wmarcos) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.4kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-quantal/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
uoL (wmarcos) wrote :

Same problem, but video does not work when it comes back from suspend.

Thanks !

tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
uoL (wmarcos) wrote :
Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in linux:
status: Confirmed → Fix Released
Changed in linux:
status: Fix Released → Invalid
penalvch (penalvch)
tags: added: latest-bios-0326 needs-upstream-testing
removed: 1201n
penalvch (penalvch)
tags: added: regression-release
removed: asus
penalvch (penalvch)
description: updated
Revision history for this message
penalvch (penalvch) wrote :

uoL, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
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