Hard disk errors : failed command read fpdma queued

Bug #1002670 reported by Walter Garcia-Fontes on 2012-05-22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

This started hapednning suddenly after a reboot, the systema has bbeen woriking perfectly since two years ago.

At first I thought it is a hardware problem, but checking around it seems it may be a bug.

The system is very slow but I managed to report this bug from within it. So far I cannot see any data corruption, everything seems to be here, but it is so slow that it is uselless

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
 /dev/snd/controlC0: wgarcia 4595 F.... pulseaudio
 Card hw:0 'Intel'/'HDA Intel at 0xf6960000 irq 45'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:111d76d5,1028040a,00100104 HDA:80862804,80860101,00100000'
   Controls : 31
   Simple ctrls : 12
Date: Tue May 22 08:10:04 2012
HibernationDevice: RESUME=UUID=77c0f7c3-5586-4c5e-85c8-51b0cdc8a1ca
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
MachineType: Dell Inc. Latitude E6410
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=fa99ae24-989c-400c-83e8-103ab0a28c85 ro acpi=off pci=noacpi vt.handoff=7
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: Upgraded to precise on 2012-03-02 (80 days ago)
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0667CC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

I disabled acpi in this boot as to one suggestion in a previous bug, but of course it does not have any effect.

Brad Figg (brad-figg) on 2012-05-22
Changed in linux (Ubuntu):
status: New → Confirmed

In this case it may be a hardware problem after all, I ran the Diagnostics that Dell provides at boot up, and it is reporting a Hard Disk error. So I will investigate further but mark as Invalid for the time being.

Walter Garcia-Fontes, this bug report is being closed due to your last comment regarding this being due to hardware failure. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

tags: added: needs-bisect needs-upstream-testing regression-release
Changed in linux (Ubuntu):
status: Confirmed → Invalid

Thanks, I hadn't marked it as Invalid as I'm still investigating. In my opinion we have to keep an eye on this issue, maybe it is a combination of hardware failure with bad reaction of the Linux kernel. Surprisingly I left the system running for a while and suddenly "dmesg" stopped reporting the error and the system came back to normal. I have rebooted a couple of times afterwards with no problems so far (of course it may fail any time now).

So far the comment that makes most sense to me is:


All disk checks, except for the Dell diagnostics that I mentioned in my previous comment, report that the disk is perfectly fine, no errors found, so this does not seem to be a purely hardware-related problem.

Johannes Hessellund (osos) wrote :

I see the same problem on a fresh 12.04 install on a Dell E6410 with a SSD.

Installation impossible.

Johannes Hessellund, please file a new report via https://bugs.launchpad.net/ubuntu/+source/linux/+filebug and feel free to subscribe me to it:
ubuntu-bug linux


ads (garboge) wrote :

I've had freeze ups for a while now and I seem to remember it occurring after a kernel upgrade a while back. Would generally have to reboot and sometimes boot from a live install CD to fix disk errors. The recent upgrade to Lucid kernel 3.0.0-19 seems to have remedied my situation.

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