Comment 298 for bug 85488

Maybe this isn't being fixed because the developers think that this fix actually works consistently on all Ubuntu systems?

I tried it, the menu.lst file is changed, GRUB was updated, and I can not use Kooka or Xsane.

Why not assume that all of this chatter is because the "solutions" either don't work or are overly challenging for people who switched to Ubuntu because it was supposed to be the user-friendly Linux?

I've tried recompiling the kernel, following directions posted on the Ubuntu web site. I hit a snag somewhere and the community has not been able to help me figure out what goes wrong. They do debate over which set of directions to use, where to but the link, etc. So if the experienced disagree on how it is to be done, the inexperienced certainly won't feel comfortable doing a recompile of the kernel. It's not reasonable to expect everyone to be able to do this, especially someone who is blind, as mentioned previously.

Why not just push this a little harder, take it a little more seriously, and get this fixed by using the kernel that works in the next beta release of Gutsy and get it in the final release in October. There is still time to do this if the right people care. But from what we're seeing regarding the severity rating of this problem, it won't be taken seriously by the Ubuntu developers. It will be fixed despite them but we will have to wait until the newer kernel makes it into the Ubuntu program. That will happen even in any event. We're just asking that it be done sooner than later.

If Mr. Shuttleworth knew about this problem personally (I doubt he is able to keep track of everythig going on with the OS), I think he would want to show that he values the manifesto, that it's not just a bunch of empty words like so many companies' mission statements. I don't know how to contact him, nor find out if he is personally aware of this, but this is something that should be reported in the linux news community (like Slashdot.org) at this point so others can know how well supported this OS really is. Maybe someone can write up an article for Slashdot to point out the unsolved problems we are having and maybe it will get attention after it hits the international press?