Comment 20 for bug 2012908

I have exactly the same problem (this is on a Gigabyte Aero 15 YD 11th gen laptop), and had the same fix of migrating from v515 to v525. Annoyingly Software&Updates -> Additional Drivers is totally broken for me, too---when I select the driver and click apply something happens and a progress bar goes across the screen, and then I just get an empty error box (no title or actual message though). If someone could tell me how to extract logs from that so I could make a new issue, I'd be happy to oblige.