Activity log for bug #1912851

Date Who What changed Old value New value Message
2021-01-22 20:59:23 Shaun Crampton bug added bug
2021-01-22 21:02:41 Shaun Crampton description After installing the v5.8 kernel, my laptop becomes unusable with multiple issues: * Trackpad stops working * External screen connected over USB-C stops working * Wifi stops working I collected the apport report to file and then rebooted in v5.4 to send it. On v5.4 this laptop is pretty stable with all three of the above working reliably. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.8.0-40-generic 5.8.0-40.45~20.04.1 ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Jan 22 20:50:57 2021 InstallationDate: Installed on 2018-12-11 (773 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) SourcePackage: linux-signed-hwe-5.8 UpgradeStatus: Upgraded to focal on 2020-05-02 (265 days ago) modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2020-10-15T09:26:41.949637 After installing the v5.8 kernel, my laptop becomes unusable with multiple issues: * Trackpad stops working * External screen connected over USB-C stops working * Wifi stops working I collected the apport report to file and then rebooted in v5.4 to send it. On v5.4 this laptop is pretty stable with all three of the above working reliably. Interestingly, the USB hub itself in the monitor works fine because I can use the keyboard through the monitor. It's only the graphics that stops working. Screen stays off when I plug it in. I also noticed that the laptop screen runs in a different resolution rather than the one I selected while v5.4 was installed. I run the screen at half-res to match the DPI of my external screen but it booted in full res so everything was tiny. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.8.0-40-generic 5.8.0-40.45~20.04.1 ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Jan 22 20:50:57 2021 InstallationDate: Installed on 2018-12-11 (773 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) SourcePackage: linux-signed-hwe-5.8 UpgradeStatus: Upgraded to focal on 2020-05-02 (265 days ago) modified.conffile..etc.apport.crashdb.conf: [modified] mtime.conffile..etc.apport.crashdb.conf: 2020-10-15T09:26:41.949637
2021-01-23 00:05:01 Terry Rudd bug added subscriber Terry Rudd
2021-02-02 09:41:02 Shaun Crampton attachment added dmesg output on v5.8; seems to be full of ACPI errors https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.8/+bug/1912851/+attachment/5459052/+files/dmesg-v5.8.log
2021-06-30 03:21:49 Launchpad Janitor linux-signed-hwe-5.8 (Ubuntu): status New Confirmed
2021-06-30 03:43:46 Owen Cameron marked as duplicate 1931787