Ubuntu
linux-signed-hwe-5.8 package

  1. Bug #1864871
  2. Comment #8

Comment 8 for bug 1864871

Revision history for this message
Gabriel Miranda (gabriel8fm) wrote : Re: Failed to init Intel sound card in 20.04

I have the same problem here. My laptop is Dell G3-3590-A20P which have 2 audio cards:

00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH Cavs (rev 10)
01:00.1 Audio device: NVIDIA Corporation Device 10fa (rev a1)

When I start the system with the HDMI cable plugged, the system only recognizes only the NVIDIA driver (screenshot attached). More information about my distro:

Linux G3-3590 5.3.0-42-generic #34~18.04.1-Ubuntu SMP Fri Feb 28 13:42:26 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.4 LTS
Release: 18.04
Codename: bionic

I have dual-boot with Windows 10 and the sound works perfectly. Only have issues in Ubuntu.

I have already tried many things to solve this but unsuccessfully. I will try to downgrade the kernel version.