Comment 50 for bug 1853665

Revision history for this message
Dan Jones (danezjonez) wrote :

I have the same laptop with Ubuntu 20.04.2 and same problem with the Bluetooth adapter. After reading this thread, I made a win10 USB boot drive, shortly after booting it the Bluetooth adapter was detected and i paired it with my phone. I got the below info from powershell.

Caption : Realtek Bluetooth 4.2 Adapter
Description : Realtek Bluetooth 4.2 Adapter
InstallDate :
Name : Realtek Bluetooth 4.2 Adapter
Status : OK
Availability :
ConfigManagerErrorCode : CM_PROB_NONE
ConfigManagerUserConfig : False
CreationClassName : Win32_PnPEntity
DeviceID : USB\VID_0BDA&PID_B00A\00E04C000001
ErrorCleared :
ErrorDescription :
LastErrorCode :
PNPDeviceID : USB\VID_0BDA&PID_B00A\00E04C000001
PowerManagementCapabilities :
PowerManagementSupported :
StatusInfo :
SystemCreationClassName : Win32_ComputerSystem
SystemName : DESKTOP-VDB4J5I
ClassGuid : {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
CompatibleID : {USB\Class_E0&SubClass_01&Prot_01, USB\Class_E0&SubClass_01, USB\Class_E0}
HardwareID : {USB\VID_0BDA&PID_B00A&REV_0110, USB\VID_0BDA&PID_B00A}
Manufacturer : Realtek Semiconductor Corp.
PNPClass : Bluetooth
Present : True
Service : BTHUSB
PSComputerName :
Class : Bluetooth
FriendlyName : Realtek Bluetooth 4.2 Adapter
InstanceId : USB\VID_0BDA&PID_B00A\00E04C000001
Problem : CM_PROB_NONE
ProblemDescription :