Hi Alex:
I did steps 1 and 2 already.
Step 3, I get the following error: could not find
(Actual message is in French)
Could you check if this has been uploaded to the database?
Best Regards,
Steve
On Wed, Jul 14, 2021 at 10:01 AM Alex Tu <email address hidden> wrote:
> sorry for confusing, let me break down the steps: > 1. # Add PPA from > https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1933415/comments/2 > $ sudo add-apt-repository ppa:vicamo/linux-firmware-staging > > 2. # to get linux-firmware from Vicamo's PPA > $ sudo apt-get install linux-firmware > > 3. # to install OEM 5.13 > $ sudo apt-get install linux-image-oem-20.04c > > 4. # reboot, and make sure you are running under oem kernel 5.13 > $ uanme -r > 5.13.0-1007-oem > > 5. # check if the target firmware `-63` loaded > $ dmesg | grep iwlwifi > iwlwifi 0000:00:14.3: loaded firmware version 63.c04f3485.0 > QuZ-a0-hr-b0-63.ucode op_mode iwlmvm > > 6. # check if the wifi issue can still be reproduced. > - if it is there, please also attach the dmesg here. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1932548 > > Title: > [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on > wireless [8086:a0f0] > > Status in Linux Firmware: > New > Status in OEM Priority Project: > Confirmed > Status in linux-oem-5.10 package in Ubuntu: > New > > Bug description: > Whenever I am using a wireless connection, the image freezes roughly > every two minutes. Sometimes, email cannot be retrieved / computer > complains the connection was momentarily lost. > > - If I am on a wire, this problem does NOT occur. > - This problems occurs on wireless independent of the platform used > (behavior seen in both Google Hangout and Zoom) > - This problem does NOT occur on Windows. I did a meeting where both my > Linux and Windows machines were connected to the same meeting and using the > same wifi router, and while the performance on Windows was flawless, > unfortunately it was not so on the Ubuntu box. So I don't think my wifi > router or network is to blame. > - As far as I can recall, the problem used not to be there 2 weeks ago. > So it may have been introduced by a recent update. > - As communicated before, I am on a certified machine from Dell, > recently purchased with Ubuntu already on board from factory (I assume the > logs there were sent to you would contain the information). > - I tried to generate a log on the wireless, but the process did not let > me do this very easily. I am more than happy to send you additional > information - but please let me know which package you want me to spy upon > exactly, as I am not sure what would be helpful in this matter. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.10.0-1029.30-oem 5.10.35 > Uname: Linux 5.10.0-1029-oem x86_64 > ApportVersion: 2.20.11-0ubuntu27.18 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jun 18 09:47:58 2021 > DistUpgraded: Fresh install > DistributionChannelDescriptor: > # This is the distribution channel descriptor for the OEM CDs > # For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor > canonical-oem-somerville-focal-amd64-20200502-85 > DistroCodename: focal > DistroVariant: ubuntu > EcryptfsInUse: Yes > ExtraDebuggingInterest: Yes > GraphicsCard: > Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA > controller]) > Subsystem: Dell Device [1028:0991] > InstallationDate: Installed on 2021-04-24 (54 days ago) > InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary > 20200502-05:58 > MachineType: Dell Inc. XPS 13 9310 > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.10.0-1029-oem > root=UUID=28dc4511-d4dc-4dec-8abb-64e06b4e9d1e ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 03/25/2021 > dmi.bios.release: 2.1 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 2.1.1 > dmi.board.name: 08607K > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.modalias: > dmi:bvnDellInc.:bvr2.1.1:bd03/25/2021:br2.1:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn08607K:rvrA00:cvnDellInc.:ct10:cvr: > dmi.product.family: XPS > dmi.product.name: XPS 13 9310 > dmi.product.sku: 0991 > dmi.sys.vendor: Dell Inc. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/linux-firmware/+bug/1932548/+subscriptions > >
Hi Alex:
I did steps 1 and 2 already.
Step 3, I get the following error: could not find
(Actual message is in French)
Could you check if this has been uploaded to the database?
Best Regards,
Steve
On Wed, Jul 14, 2021 at 10:01 AM Alex Tu <email address hidden> wrote:
> sorry for confusing, let me break down the steps: /bugs.launchpad .net/ubuntu/ +source/ linux-firmware/ +bug/1933415/ comments/ 2 linux-firmware- staging oem-20. 04c hr-b0-63. ucode op_mode iwlmvm /bugs.launchpad .net/bugs/ 1932548 ature: Ubuntu 5.10.0-1029.30-oem 5.10.35 0ubuntu27. 18 esult: skip nnelDescriptor: wiki.ubuntu. com/Distributio nChannelDescrip tor oem-somerville- focal-amd64- 20200502- 85 nterest: Yes /boot/vmlinuz- 5.10.0- 1029-oem 28dc4511- d4dc-4dec- 8abb-64e06b4e9d 1e ro quiet splash vt.handoff=7 :bvr2.1. 1:bd03/ 25/2021: br2.1:svnDellIn c.:pnXPS139310: pvr:rvnDellInc. :rn08607K: rvrA00: cvnDellInc. :ct10:cvr: 1ubuntu1~ 20.04.1 libgl1- mesa-dri: libgl1-mesa-dri 20.2.6- 0ubuntu0. 20.04.1 libgl1- mesa-glx: libgl1-mesa-glx 20.2.6- 0ubuntu0. 20.04.1 xserver- xorg-core: xserver-xorg-core 2:1.20. 9-2ubuntu1. 2~20.04. 2 xserver- xorg-input- evdev: xserver- xorg-input- evdev N/A xserver- xorg-video- ati: xserver- xorg-video- ati 1:19.1.0-1 xserver- xorg-video- intel: xserver- xorg-video- intel 917+git20200226 -1 xserver- xorg-video- nouveau: xserver- xorg-video- nouveau 1:1.0.16-1 /bugs.launchpad .net/linux- firmware/ +bug/1932548/ +subscriptions
> 1. # Add PPA from
> https:/
> $ sudo add-apt-repository ppa:vicamo/
>
> 2. # to get linux-firmware from Vicamo's PPA
> $ sudo apt-get install linux-firmware
>
> 3. # to install OEM 5.13
> $ sudo apt-get install linux-image-
>
> 4. # reboot, and make sure you are running under oem kernel 5.13
> $ uanme -r
> 5.13.0-1007-oem
>
> 5. # check if the target firmware `-63` loaded
> $ dmesg | grep iwlwifi
> iwlwifi 0000:00:14.3: loaded firmware version 63.c04f3485.0
> QuZ-a0-
>
> 6. # check if the wifi issue can still be reproduced.
> - if it is there, please also attach the dmesg here.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
> wireless [8086:a0f0]
>
> Status in Linux Firmware:
> New
> Status in OEM Priority Project:
> Confirmed
> Status in linux-oem-5.10 package in Ubuntu:
> New
>
> Bug description:
> Whenever I am using a wireless connection, the image freezes roughly
> every two minutes. Sometimes, email cannot be retrieved / computer
> complains the connection was momentarily lost.
>
> - If I am on a wire, this problem does NOT occur.
> - This problems occurs on wireless independent of the platform used
> (behavior seen in both Google Hangout and Zoom)
> - This problem does NOT occur on Windows. I did a meeting where both my
> Linux and Windows machines were connected to the same meeting and using the
> same wifi router, and while the performance on Windows was flawless,
> unfortunately it was not so on the Ubuntu box. So I don't think my wifi
> router or network is to blame.
> - As far as I can recall, the problem used not to be there 2 weeks ago.
> So it may have been introduced by a recent update.
> - As communicated before, I am on a certified machine from Dell,
> recently purchased with Ubuntu already on board from factory (I assume the
> logs there were sent to you would contain the information).
> - I tried to generate a log on the wireless, but the process did not let
> me do this very easily. I am more than happy to send you additional
> information - but please let me know which package you want me to spy upon
> exactly, as I am not sure what would be helpful in this matter.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSign
> Uname: Linux 5.10.0-1029-oem x86_64
> ApportVersion: 2.20.11-
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckR
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Jun 18 09:47:58 2021
> DistUpgraded: Fresh install
> DistributionCha
> # This is the distribution channel descriptor for the OEM CDs
> # For more information see
> http://
> canonical-
> DistroCodename: focal
> DistroVariant: ubuntu
> EcryptfsInUse: Yes
> ExtraDebuggingI
> GraphicsCard:
> Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
> controller])
> Subsystem: Dell Device [1028:0991]
> InstallationDate: Installed on 2021-04-24 (54 days ago)
> InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> 20200502-05:58
> MachineType: Dell Inc. XPS 13 9310
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/25/2021
> dmi.bios.release: 2.1
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.1.1
> dmi.board.name: 08607K
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.
> dmi.product.family: XPS
> dmi.product.name: XPS 13 9310
> dmi.product.sku: 0991
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.102-
> version.
> version.
> version.
> version.
> version.
> version.
> 2:2.99.
> version.
>
> To manage notifications about this bug go to:
> https:/
>
>