So, here's something funny that happened today. I lost power, so used my
cell phone as a hotspot with my Linux machine. My cell phone is not Wifi6.
Even after power was restored, I forgot that I was on the hotspot and I did
a meeting with about 10 people. And guess what? No freeze, not even a
slight!
Perhaps this was self-evident to you, but I think that the Wifi6 factor
that makes the difference. In the lab, did you try with Wifi6?
Best Regards,
Steve
On Tue, Jul 6, 2021 at 10:20 AM Alex Tu <email address hidden> wrote:
Hi Alex:
Alright, here's the dmesg as attached.
So, here's something funny that happened today. I lost power, so used my
cell phone as a hotspot with my Linux machine. My cell phone is not Wifi6.
Even after power was restored, I forgot that I was on the hotspot and I did
a meeting with about 10 people. And guess what? No freeze, not even a
slight!
Perhaps this was self-evident to you, but I think that the Wifi6 factor
that makes the difference. In the lab, did you try with Wifi6?
Best Regards,
Steve
On Tue, Jul 6, 2021 at 10:20 AM Alex Tu <email address hidden> wrote:
> Hi Steve, my comment #12 is saying the firmware in #9 works on the /bugs.launchpad .net/ubuntu/ +source/ linux-firmware/ +bug/1934217 /bugs.launchpad .net/bugs/ 1932548 ature: Ubuntu 5.10.0-1029.30-oem 5.10.35 0ubuntu27. 18 esult: skip nnelDescriptor: wiki.ubuntu. com/Distributio nChannelDescrip tor oem-somerville- focal-amd64- 20200502- 85 nterest: Yes /boot/vmlinuz- 5.10.0- 1029-oem 28dc4511- d4dc-4dec- 8abb-64e06b4e9d 1e ro quiet splash vt.handoff=7 :bvr2.1. 1:bd03/ 25/2021: br2.1:svnDellIn c.:pnXPS139310: pvr:rvnDellInc. :rn08607K: rvrA00: cvnDellInc. :ct10:cvr: 1ubuntu1~ 20.04.1 libgl1- mesa-dri: libgl1-mesa-dri 20.2.6- 0ubuntu0. 20.04.1 libgl1- mesa-glx: libgl1-mesa-glx 20.2.6- 0ubuntu0. 20.04.1 xserver- xorg-core: xserver-xorg-core 2:1.20. 9-2ubuntu1. 2~20.04. 2 xserver- xorg-input- evdev: xserver- xorg-input- evdev N/A xserver- xorg-video- ati: xserver- xorg-video- ati 1:19.1.0-1 xserver- xorg-video- intel: xserver- xorg-video- intel 917+git20200226 -1 xserver- xorg-video- nouveau: xserver- xorg-video- nouveau 1:1.0.16-1 /bugs.launchpad .net/oem- priority/ +bug/1932548/ +subscriptions
> machine in certification lab, so that HWE is doing a SRU [1] to land
> that firmware.
>
> But that firmware seems not to work for your case(refer to your comment
> #10 which I missed when commenting #9).
>
> Could you please also provide your dmesg again when for the issue after
> you applied the firmware from #9 or from [1]
>
>
> [1] https:/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
> wireless [8086:a0f0]
>
> Status in OEM Priority Project:
> Confirmed
> Status in linux-oem-5.10 package in Ubuntu:
> New
>
> Bug description:
> Whenever I am using a wireless connection, the image freezes roughly
> every two minutes. Sometimes, email cannot be retrieved / computer
> complains the connection was momentarily lost.
>
> - If I am on a wire, this problem does NOT occur.
> - This problems occurs on wireless independent of the platform used
> (behavior seen in both Google Hangout and Zoom)
> - This problem does NOT occur on Windows. I did a meeting where both my
> Linux and Windows machines were connected to the same meeting and using the
> same wifi router, and while the performance on Windows was flawless,
> unfortunately it was not so on the Ubuntu box. So I don't think my wifi
> router or network is to blame.
> - As far as I can recall, the problem used not to be there 2 weeks ago.
> So it may have been introduced by a recent update.
> - As communicated before, I am on a certified machine from Dell,
> recently purchased with Ubuntu already on board from factory (I assume the
> logs there were sent to you would contain the information).
> - I tried to generate a log on the wireless, but the process did not let
> me do this very easily. I am more than happy to send you additional
> information - but please let me know which package you want me to spy upon
> exactly, as I am not sure what would be helpful in this matter.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSign
> Uname: Linux 5.10.0-1029-oem x86_64
> ApportVersion: 2.20.11-
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
> CasperMD5CheckR
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Fri Jun 18 09:47:58 2021
> DistUpgraded: Fresh install
> DistributionCha
> # This is the distribution channel descriptor for the OEM CDs
> # For more information see
> http://
> canonical-
> DistroCodename: focal
> DistroVariant: ubuntu
> EcryptfsInUse: Yes
> ExtraDebuggingI
> GraphicsCard:
> Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA
> controller])
> Subsystem: Dell Device [1028:0991]
> InstallationDate: Installed on 2021-04-24 (54 days ago)
> InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary
> 20200502-05:58
> MachineType: Dell Inc. XPS 13 9310
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/25/2021
> dmi.bios.release: 2.1
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.1.1
> dmi.board.name: 08607K
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.
> dmi.product.family: XPS
> dmi.product.name: XPS 13 9310
> dmi.product.sku: 0991
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.102-
> version.
> version.
> version.
> version.
> version.
> version.
> 2:2.99.
> version.
>
> To manage notifications about this bug go to:
> https:/
>