[Dell Latitude 5490] Touchpad works only for a little while

Bug #1979600 reported by Oscar M. Baez-Villanueva
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
New
Undecided
Unassigned

Bug Description

When I work with my mouse pad or external mouse it stops working short after I started

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-51.58~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-51-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 23 09:53:51 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Dell UHD Graphics 620 [1028:0816]
InstallationDate: Installed on 2021-11-27 (207 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 8087:0a2b Intel Corp.
 Bus 001 Device 003: ID 0c45:6717 Microdia Integrated_Webcam_HD
 Bus 001 Device 005: ID 248a:8367 Maxxter Wireless Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude 5490
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-51-generic root=UUID=2bb9fec0-37e2-4386-bf2f-31a193b03072 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/06/2021
dmi.bios.release: 1.19
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.19.0
dmi.board.name: 0DH2HV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.19.0:bd10/06/2021:br1.19:svnDellInc.:pnLatitude5490:pvr:rvnDellInc.:rn0DH2HV:rvrA00:cvnDellInc.:ct10:cvr:sku0816:
dmi.product.family: Latitude
dmi.product.name: Latitude 5490
dmi.product.sku: 0816
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Oscar M. Baez-Villanueva (oscarmbaez) wrote :
summary: - Mouse pad works only for a little while
+ [Dell Latitude 5490] Touchpad works only for a little while
affects: xorg (Ubuntu) → linux-hwe-5.13 (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1979599, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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