Ubuntu
linux-hwe-5.13 package

  1. Bug #1964711
  2. Comment #2

Comment 2 for bug 1964711

Revision history for this message
Chris Guiver (guiverc) wrote : Re: Locked Ubuntu is frozen and cannot be unlocked

Thank you for taking the time to report this bug and helping to make Ubuntu better.

You've not given details as to your actual install; was it a Ubuntu Desktop 20.04 LTS or Ubuntu Server 20.04 LTS?

You do mention moving mouse; a device not normally attached to servers, so I'm assume (rightly/wrongly) you're asking about a desktop system - but it's best if these details are provided.

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1964711

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

(Note: this issue could be related to https://bugs.launchpad.net/bugs/1851992)