Atheros QCA9565 bluetooth hardware not detected

Bug #1475639 reported by Michael Getachew on 2015-07-17
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
linux-firmware (Ubuntu)
linux-lts-utopic (Ubuntu)

Bug Description

1. the result of `lspci -nnk | grep -iA2 net; lsusb` is :

    07:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
     Subsystem: XAVi Technologies Corp. Device [1b9a:28a2]
     Kernel driver in use: ath9k
    08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0c)
     Subsystem: Toshiba America Info Systems Device [1179:f920]
     Kernel driver in use: r8169
    Bus 001 Device 002: ID 8087:8000 Intel Corp.
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 002 Device 003: ID 04f2:b446 Chicony Electronics Co., Ltd
    Bus 002 Device 002: ID 0930:0227 Toshiba Corp.
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

2. the result of usb-devices | awk '/0227/' RS= is :

T: Bus=02 Lev=01 Prnt=01 Port=04 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 1.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=0930 ProdID=0227 Rev=00.01
C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=100mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=(none)
I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=(none)
mike@mikes:~$ usb-devices | awk '/0227/' RS
awk: fatal: cannot open file `RS' for reading (No such file or directory)

3. I am using Ubuntu 14.04.2
4. package manager version is 13.10
5. Expected to see a bluetooth adapter
6. says "No adapted found"

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-44-generic 3.16.0-44.59~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-44.59~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 17 15:28:44 2015
InstallationDate: Installed on 2015-04-22 (86 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

Pilot6 (hanipouspilot) wrote :

This can be fixed by adding firmware. I build a deb package with new Atheros bluetooth firmware.

Install this package and reboot. Bluetooth should work.

Changed in linux-lts-utopic (Ubuntu):
status: New → Confirmed
Pilot6 (hanipouspilot) wrote :

This issue has been fixed in all Ubuntu kernels. But linux-firmware does not contain AthrBT_0x31010100.dfu

Changed in linux-firmware (Ubuntu):
status: New → Confirmed
Changed in linux-lts-utopic (Ubuntu):
status: Confirmed → Fix Released
Uli (ububen) wrote :

The patched package is somewhat outdated now. Wish this were finally included in the official linux-firmware.

Uli (ububen) wrote :

I meant included in linux-firmware, not just linux-lts-utopic. I am on 15.10 with the same issue, and the patch works, but it means downgrading the linux-firmware package.

Is this still an issue? See also bug 1532267

summary: - No adapter found in bluetooth
+ Atheros QCA9565: No adapter found in bluetooth
Changed in linux-firmware (Ubuntu):
status: Confirmed → Incomplete
Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux-firmware (Ubuntu):
status: Incomplete → Confirmed
summary: - Atheros QCA9565: No adapter found in bluetooth
+ Atheros QCA9565 bluetooth hardware not detected
Eneo (eneo-lemos) wrote :

I have opened a case (1767731) with the same kind of prlblem with Samsung subsystem. The problem occur in the new 18.04. On the older versions it works fine as well as on the other flavors like Mint (all versions), Kali, etc.

tags: added: bionic xenial
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