Comment 0 for bug 1448836

Revision history for this message
Jonatan Zeidler (jonius) wrote : Bluetooth doesn't find any device

I am using an Acer E 15. I am not sure how to find out the specifications of my bluetooth device. I found nothing with lsusb or lspci. The only thing i found was that:

dmesg | grep bluetooth
[ 12.314809] bluetooth hci0: Direct firmware load for brcm/BCM43142A0-04ca-2009.hcd failed with error -2

Until Ubuntu 14.10 the bluetooth device was not recognized at all. Since the update to Ubuntu 15.04 i can activate it through Gnome system settings and make it visible. But it will not be found by any device and will not find any itself.

Yours sincerly
Jonius

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-15-generic 3.19.0-15.15
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0p: jonatan 2465 F...m pulseaudio
 /dev/snd/controlC1: jonatan 2465 F.... pulseaudio
 /dev/snd/controlC0: jonatan 2465 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Apr 26 23:56:01 2015
HibernationDevice: RESUME=UUID=83a341ec-8e0a-48f3-b194-a58b60546f21
InstallationDate: Installed on 2015-01-07 (109 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire E5-571G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-15-generic N/A
 linux-backports-modules-3.19.0-15-generic N/A
 linux-firmware 1.143
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-04-23 (3 days ago)
dmi.bios.date: 09/25/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.16
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.16
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.16:bd09/25/2014:svnAcer:pnAspireE5-571G:pvrV1.16:rvnAcer:rnEA50_HB:rvrV1.16:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-571G
dmi.product.version: V1.16
dmi.sys.vendor: Acer