Comment 236 for bug 85488

Revision history for this message
Jaime (jaime-lopez) wrote : Re: [Bug 85488] Re: some usb_devices fault if usb_suspend enabled

Hans,

Can you give me your current snapscan.conf and firmware file?

Thanks,

Jaime

On 5/30/07, Hans van Esdonk <email address hidden> wrote:
>
> Hi Jaime,
>
> Last week I tried the scanbuttond trick but it didn't work.
> But believe it or not....at the moment the scanner works and I still
> don't know why.
> Different from some time ago is that I changed the line in snapscan.conf
> like described below by Conrad. I remember something with USB when
> installing version 6.10. It could be installed but sometimes the PC
> stayed hanging during boot up of 6.10. I switched off the option "usb
> legacy support" in the bios of my PC and since then it worked nice.
> 7.04 runs nicely too with this option off.
> Now xsane works both from the gui and terminal window, but I'm not sure
> if this will be the case tomorrow.
>
> Hans
>
>
> Jaime schreef:
> > Hans,
> >
> > Exactly the same problem here. I think it is related with the
> USB_SUSPEND
> > issue.
> >
> > Please, can you test if now scanbuttond solves the problem? (in my case,
> it
> > remains the same ....)
> >
> > On 5/30/07, Hans van Esdonk <email address hidden> wrote:
> >
> >> I did the things mentioned below.
> >>
> >> u176v046.bin was the file from disk I had to use.
> >>
> >> It all looked promising. The scanner worked!!
> >>
> >> But strange things happened. It took a lot of time before the scan was
> >> possible. After 19 seconds warmup the xsane window appeared. Pressing
> the
> >> prescan button first led to "scanner busy" but after some time it made
> a
> >> prescan and I could print it out.
> >> So, I tried a few times and also from the terminal window. The messages
> >> were clear: first line 19 seconds warm-up and then about 20 times the
> same
> >> line: 20 seonds warm-up, so in total about 7 minutes.
> >> Once again a try and it worked. That was the last time. The
> illumination
> >> tube did not return to the beginning and the scanner wasn't found
> anymore.
> >> So it looks if xsane only detects the scanner in the startposition
> >> (detector?)
> >> This is crazy!!!While typing this the scannerlight moves to the start
> >> position and a scan is possible.......
> >> So, what can be going on???
> >>
> >> Hans van Esdonk
> >>
> >>
> >>
> >> Conrad Knauer schreef:
> >>
> >>> Hans van Esdonk wrote:
> >>>
> >>> "With my BenQ 3300U (Acer) this doesn't work. The line tube doesn't go
> >>> "home" after starting xsane. If it is at home position (after using
> >>> windows program mirascan) it works every now and then and I don't know
> >>> why."
> >>>
> >>> Your scanner likely requires proprietary firmware to be loaded when
> >>> running it from Linux, as per
> http://snapscan.sourceforge.net/#supported
> >>>
> >>> Can you check to see which USB ID your scanner is specifically? To do
> >>> this, install the "sane-utils" package (from the universe repository)
> >>> and run "sane-find-scanner" from Terminal.
> >>>
> >>> For me, in the middle of the output was:
> >>>
> >>> "found USB scanner (vendor=0x04a9 [Canon], product=0x220e [CanoScan],
> >>>
> >> chip=LM9832/3) at libusb:003:007"
> >>
> >>> (the USB ID is the vendor/product strings; 0x04a9, 0x220e)
> >>>
> >>> For you the output should have vendor=0x04a5 and product as 0x20b0 or
> >>> 0x20de.
> >>>
> >>> If its the one ending in b0, you need the firmware file u176v046.bin
> >>> If its the one ending in de, you need the firmware file u222v067.bin
> >>>
> >>> That should be located somewhere in the Windows driver (you'll need to
> >>> extract it; alternately it should be somewhere installed in Windows).
> >>>
> >>> Put it somewhere on your Ubuntu partition and then run, partially as
> per
> >>> http://snapscan.sourceforge.net/#work
> >>>
> >>> gksudo gedit /etc/sane.d/snapscan.conf
> >>>
> >>> At the very top where it says:
> >>>
> >>> ---
> >>> # Change to the fully qualified filename of your firmware file, if
> >>> # firmware upload is needed by the scanner
> >>> firmware /usr/share/sane/snapscan/your-firmwarefile.bin
> >>> ---
> >>>
> >>> change the location in that last line to the location of your firmware
> >>> file.
> >>>
> >>> Then restart xsane and hopefully it should work :) If not, then try
> the
> >>> scanbuttond fix previously mentioned in this bug and see if that fixes
> >>> it; please report back here either way.
> >>>
> >>>
> >>>
> >> --
> >> some usb_devices fault if usb_suspend enabled
> >> https://bugs.launchpad.net/bugs/85488
> >> You received this bug notification because you are a direct subscriber
> >> of a duplicate bug.
> >>
> >>
> >
> >
> > --
> >
> > ******************************************
> > Ningún bit ha sido maltratado durante la creación y envío de este
> mensaje.
> > No bit has been injured in the creation and sending of this message.
> > ******************************************
> >
> >
>
> --
> some usb_devices fault if usb_suspend enabled
> https://bugs.launchpad.net/bugs/85488
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>

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