Comment 44 for bug 370034

Revision history for this message
In , Jamesblevins (jamesblevins) wrote :

I hate registering for websites I won't visit very often. So I never do it
unless I have feel an overwhelming urge to do so. This issue is the _only_
reason I created an account. I also gave it the maximum number of votes allowed,
as this nonsense of the ruler not snapping makes me hate OOo. I so desperately
want to love it, but it's the "little things" like this that make me dislike it.

I've read the comments. I know that the developers want to have users create
styles and format their documents based off those styles. It's the "better" way.
I get that, and will probably start doing things that way.

Normal users, on the other hand, want to do things using the path of least
resistance. If it involves having to go to the help and do some planning, many -
if not most -users will not do it. They would rather invest two seconds every
time they open a new document to set the hanging indent by dragging the slider.
They don't want to spend 15 minutes figuring out how to do it the "right" way.
Most users aren't power users, so they couldn't care less about doing things the
One True Way(TM).

Please think about this for just a moment. You can't set the hanging indent with
any precision by using the slider. Say you want a .75" indent. Maybe with blind
luck you could get the slider to land there. Odds are, you'll have to go format
your paragraph and enter it manually anyway.

Since you can't set tab stops with the slider and have to set them with the
keyboard, do you realize what that means? The slider to set tab stops is:

Completely. Useless.

Actually, it's even worse than completely useless. Because it works in an
unusable manner, it tricks the user into thinking it is useful for something
when it actually isn't. It's a hypocritical illusion of a feature that pushes
people away from using OOo. It screams, "This product lacks polish, and the
developers don't really have a clue how people use/want to use their product."
It drives people away from OOo.

Six-and-a-half years is far too long to let this languish. As for number of
votes (also duplicated 8 times) being an indicator of how important this is to
users, I can tell you that Grandma and Joe Sixpack aren't going to go through
the hassle of getting an account just so they can vote on this issue. Yet, this
is precisely the kind of thing they're going to notice right away and beg the
geek in their life to find them a copy of Microsoft Office somewhere.

I know programming isn't easy because I do it on a regular basis. I also do a
lot of end-user support. OOo is a massive undertaking, and I think that overall,
you guys do a phenomenal job. I want this project to succeed. We need open
formats and open-source software with which to create it. We need OOo. I want to
see more and more people adopt it. It kills me that this issue creates negative
first impressions of an otherwise spectacular product.

Please reconsider your classification (enhancement) and priority (P3) of this
bug. Thank you.