Comment 3 for bug 1881603

Revision history for this message
pwaring (launchpad-pwaring) wrote :

In case anyone else hits this problem and is wondering about the root cause, it seems to be because snaps generally can't access data from other applications, so when Thunderbird drops a file into /tmp LibreOffice can't "see" it. This isn't unique to LibreOffice, it causes problems for other snaps as well (e.g. Chromium).

This doesn't happen with the non-snap version of LibreOffice distributed through the Ubuntu archive and available via `apt install`, so switching to that is a workaround, albeit at a lower version (6.4.2 instead of 7.0.2.2).

There are a few Ask Ubuntu posts with additional information and other workarounds:

https://askubuntu.com/questions/1123537/cant-open-file-attachment-with-libreoffice-snap

https://askubuntu.com/questions/1046890/libreoffice-cant-access-tmp-files-in-18-04

https://askubuntu.com/questions/1215305/how-can-i-grant-a-snap-application-access-to-tmp-via-command-line