Comment 0 for bug 1537566

What was expected to happen is when LibreOffice crashes in Xenial, it logs a crash report to file against to errors.ubuntu.com.

What happened instead is LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled. Other programs that crash are picked up by apport so appears LO+apport issue.

cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1

cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs

default = 'ubuntu'

def get_oem_project():
    '''Determine OEM project name from Distribution Channel Descriptor

    Return None if it cannot be determined or does not exist.
    '''
    try:
        dcd = open('/var/lib/ubuntu_dist_channel').read()
        if dcd.startswith('canonical-oem-'):
            return dcd.split('-')[2]
    except IOError:
        return None

databases = {
    'ubuntu': {
        'impl': 'launchpad',
        'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
        'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
        'distro': 'ubuntu',
        'problem_types': ['Bug', 'Package'],
        'escalation_tag': 'bugpattern-needed',
        'escalated_tag': 'bugpattern-written',
    },
    'canonical-oem': {
        'impl': 'launchpad',
        'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
        'project': get_oem_project(),
    },
    'debug': {
        # for debugging
        'impl': 'memory',
        'bug_pattern_url': '/tmp/bugpatterns.xml',
        'distro': 'debug'
    },
}
mo

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago)