soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()

[Burhani Linux]

???

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
Uname: Linux 3.5.0-11-generic x86_64
ApportVersion: 2.5.1-0ubuntu2
Architecture: amd64
Date: Mon Aug 27 11:37:22 2012
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120724.2)
ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --calc --splash-pipe=6
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x7fa4e4855501: cmpq $0x0,0x20(%rdi)
 PC (0x7fa4e4855501) ok
 source "$0x0" ok
 destination "0x20(%rdi)" (0x00000020) not located in a known VMA region (needed writable region)!
SegvReason: writing NULL VMA
Signal: 11
SourcePackage: libreoffice
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
 g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
Title: soffice.bin crashed with SIGSEGV in g_main_context_dispatch()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

[Apport retracing service (apport)]

StacktraceTop:
 g_menu_exporter_menu_prepare (menu=0x0) at /build/buildd/glib2.0-2.33.10/./gio/gmenuexporter.c:287
 g_menu_exporter_group_subscribe (builder=0x7fffc422a8f0, group=0x2dd4430) at /build/buildd/glib2.0-2.33.10/./gio/gmenuexporter.c:360
 g_menu_exporter_remote_subscribe (builder=0x7fffc422a8f0, group_id=10, remote=<optimized out>) at /build/buildd/glib2.0-2.33.10/./gio/gmenuexporter.c:472
 g_menu_exporter_subscribe (exporter=exporter@entry=0x2730740, sender=sender@entry=0x7fa4c8005d00 ":1.33", group_ids=group_ids@entry=0x2e0cf50) at /build/buildd/glib2.0-2.33.10/./gio/gmenuexporter.c:592
 g_menu_exporter_method_call (connection=<optimized out>, sender=0x7fa4c8005d00 ":1.33", object_path=<optimized out>, interface_name=interface_name@entry=0x7fa4c8005c80 "org.gtk.Menus", method_name=method_name@entry=0x7fa4c8005ce0 "Start", parameters=<optimized out>, invocation=invocation@entry=0x7fa4c800f860, user_data=user_data@entry=0x2730740) at /build/buildd/glib2.0-2.33.10/./gio/gmenuexporter.c:707

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Burhani Linux, thank you for reporting this bug and helping make Ubuntu better.

Could you please provide the information following https://wiki.ubuntu.com/LibreOfficeBugWrangling#Sample_Bug_Reporting_Template ?

[Iain Lane (laney)]

I saw this after using Writer normally and then exiting. It crashed before it had finished exiting (got a recovery dialog next time).

1:3.6.1~rc2-1ubuntu5

[Redmar (redmar)]

I get this error repeatedly while trying to safe a spreadsheet imported from .csv to .ods. The file only contained the imported .csv and a single barplot generated from that data.

[toni (anzampa)]

I get the error while trying to save only graph updating under ubuntu 12.10
(libreoffice 3.6) and not under ubuntu 12.04, same file and graphs.

2012/10/5 Redmar <email address hidden>

> I get this error repeatedly while trying to safe a spreadsheet imported
> from .csv to .ods. The file only contained the imported .csv and a
> single barplot generated from that data.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1058907).
> https://bugs.launchpad.net/bugs/1042070
>
> Title:
> soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
>
> Status in “libreoffice” package in Ubuntu:
> Fix Committed
>
> Bug description:
> ???
>
> ProblemType: Crash
> DistroRelease: Ubuntu 12.10
> Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> Uname: Linux 3.5.0-11-generic x86_64
> ApportVersion: 2.5.1-0ubuntu2
> Architecture: amd64
> Date: Mon Aug 27 11:37:22 2012
> ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64
> (20120724.2)
> ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --calc
> --splash-pipe=6
> ProcEnviron:
> LANGUAGE=en_IN:en
> PATH=(custom, no user)
> LANG=en_IN
> SHELL=/bin/bash
> SegvAnalysis:
> Segfault happened at: 0x7fa4e4855501: cmpq $0x0,0x20(%rdi)
> PC (0x7fa4e4855501) ok
> source "$0x0" ok
> destination "0x20(%rdi)" (0x00000020) not located in a known VMA region
> (needed writable region)!
> SegvReason: writing NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
> Title: soffice.bin crashed with SIGSEGV in g_main_context_dispatch()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1042070/+subscriptions
>

[Rey Leonard Amorato (rl.amorato)]

I get this error when trying to update a chart. (3.5.0-16-generic x86_64)

[Daniel O'Connor (daniel-oconnor)]

The comments regarding charts and graphs sound like bug #1042187 or perhaps bug #1048156

[toni (anzampa)]

after software updated (for ubuntu 12.10 beta 2), no more crash for calc
charts saving...thank you...

2012/10/9 Daniel O'Connor <email address hidden>

> The comments regarding charts and graphs sound like bug #1042187 or
> perhaps bug #1048156
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1058907).
> https://bugs.launchpad.net/bugs/1042070
>
> Title:
> soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
>
> Status in “libreoffice” package in Ubuntu:
> Fix Committed
>
> Bug description:
> ???
>
> ProblemType: Crash
> DistroRelease: Ubuntu 12.10
> Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> Uname: Linux 3.5.0-11-generic x86_64
> ApportVersion: 2.5.1-0ubuntu2
> Architecture: amd64
> Date: Mon Aug 27 11:37:22 2012
> ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64
> (20120724.2)
> ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --calc
> --splash-pipe=6
> ProcEnviron:
> LANGUAGE=en_IN:en
> PATH=(custom, no user)
> LANG=en_IN
> SHELL=/bin/bash
> SegvAnalysis:
> Segfault happened at: 0x7fa4e4855501: cmpq $0x0,0x20(%rdi)
> PC (0x7fa4e4855501) ok
> source "$0x0" ok
> destination "0x20(%rdi)" (0x00000020) not located in a known VMA region
> (needed writable region)!
> SegvReason: writing NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
> Title: soffice.bin crashed with SIGSEGV in g_main_context_dispatch()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1042070/+subscriptions
>

[Baba O'Riley (baba-oriley)]

Thx!

2012/10/10 toni <email address hidden>

> after software updated (for ubuntu 12.10 beta 2), no more crash for calc
> charts saving...thank you...
>
> 2012/10/9 Daniel O'Connor <email address hidden>
>
> > The comments regarding charts and graphs sound like bug #1042187 or
> > perhaps bug #1048156
> >
> > --
> > You received this bug notification because you are subscribed to a
> > duplicate bug report (1058907).
> > https://bugs.launchpad.net/bugs/1042070
> >
> > Title:
> > soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
> >
> > Status in “libreoffice” package in Ubuntu:
> > Fix Committed
> >
> > Bug description:
> > ???
> >
> > ProblemType: Crash
> > DistroRelease: Ubuntu 12.10
> > Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> > ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> > Uname: Linux 3.5.0-11-generic x86_64
> > ApportVersion: 2.5.1-0ubuntu2
> > Architecture: amd64
> > Date: Mon Aug 27 11:37:22 2012
> > ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> > InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64
> > (20120724.2)
> > ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --calc
> > --splash-pipe=6
> > ProcEnviron:
> > LANGUAGE=en_IN:en
> > PATH=(custom, no user)
> > LANG=en_IN
> > SHELL=/bin/bash
> > SegvAnalysis:
> > Segfault happened at: 0x7fa4e4855501: cmpq $0x0,0x20(%rdi)
> > PC (0x7fa4e4855501) ok
> > source "$0x0" ok
> > destination "0x20(%rdi)" (0x00000020) not located in a known VMA
> region
> > (needed writable region)!
> > SegvReason: writing NULL VMA
> > Signal: 11
> > SourcePackage: libreoffice
> > StacktraceTop:
> > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
> > Title: soffice.bin crashed with SIGSEGV in g_main_context_dispatch()
> > UpgradeStatus: No upgrade log present (probably fresh install)
> > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> >
> > To manage notifications about this bug go to:
> >
> >
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1042070/+subscriptions
> >
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1063778).
> https://bugs.launchpad.net/bugs/1042070
>
> Title:
> soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
>
> Status in “libreoffice” package in Ubuntu:
> Fix Committed
>
> Bug description:
> ???
>
> ProblemType: Crash
> DistroRelease: Ubuntu 12.10
> Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> Uname: Linux 3.5.0-11-generic x86_64
> ApportVersion: 2.5.1-0ubuntu2
> Architecture: amd64
> Date: Mon Aug 27 11:37:22 2012
> ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64
> (20120724.2)
> ProcCmdline: /usr/lib/libreoffice/program/soffice...

[toni (anzampa)]

crash came back after calc file and chart saving...:-(

2012/10/10 Baba O'Riley <email address hidden>

> Thx!
>
> 2012/10/10 toni <email address hidden>
>
> > after software updated (for ubuntu 12.10 beta 2), no more crash for calc
> > charts saving...thank you...
> >
> > 2012/10/9 Daniel O'Connor <email address hidden>
> >
> > > The comments regarding charts and graphs sound like bug #1042187 or
> > > perhaps bug #1048156
> > >
> > > --
> > > You received this bug notification because you are subscribed to a
> > > duplicate bug report (1058907).
> > > https://bugs.launchpad.net/bugs/1042070
> > >
> > > Title:
> > > soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
> > >
> > > Status in “libreoffice” package in Ubuntu:
> > > Fix Committed
> > >
> > > Bug description:
> > > ???
> > >
> > > ProblemType: Crash
> > > DistroRelease: Ubuntu 12.10
> > > Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> > > ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> > > Uname: Linux 3.5.0-11-generic x86_64
> > > ApportVersion: 2.5.1-0ubuntu2
> > > Architecture: amd64
> > > Date: Mon Aug 27 11:37:22 2012
> > > ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> > > InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64
> > > (20120724.2)
> > > ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --calc
> > > --splash-pipe=6
> > > ProcEnviron:
> > > LANGUAGE=en_IN:en
> > > PATH=(custom, no user)
> > > LANG=en_IN
> > > SHELL=/bin/bash
> > > SegvAnalysis:
> > > Segfault happened at: 0x7fa4e4855501: cmpq $0x0,0x20(%rdi)
> > > PC (0x7fa4e4855501) ok
> > > source "$0x0" ok
> > > destination "0x20(%rdi)" (0x00000020) not located in a known VMA
> > region
> > > (needed writable region)!
> > > SegvReason: writing NULL VMA
> > > Signal: 11
> > > SourcePackage: libreoffice
> > > StacktraceTop:
> > > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > > ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> > > g_main_context_dispatch () from
> /lib/x86_64-linux-gnu/libglib-2.0.so.0
> > > Title: soffice.bin crashed with SIGSEGV in g_main_context_dispatch()
> > > UpgradeStatus: No upgrade log present (probably fresh install)
> > > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> > >
> > > To manage notifications about this bug go to:
> > >
> > >
> >
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1042070/+subscriptions
> > >
> >
> > --
> > You received this bug notification because you are subscribed to a
> > duplicate bug report (1063778).
> > https://bugs.launchpad.net/bugs/1042070
> >
> > Title:
> > soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
> >
> > Status in “libreoffice” package in Ubuntu:
> > Fix Committed
> >
> > Bug description:
> > ???
> >
> > ProblemType: Crash
> > DistroRelease: Ubuntu 12.10
> > Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> > ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> > Uname: Linux 3.5.0-11-generic x86_64
...

[penalvch (penalvch)]

toni, as this report has been marked Fix Released, could you please file a new crash report?

When filing the new report, feel free to subscribe me to it.

Thank you for your understanding.

[toni (anzampa)]

ok, next crash I will try to file a new report...now it seems random

[toni (anzampa)]

no more crash saving charts in calc (since last message)....thank you

2012/10/13 Christopher M. Penalver <email address hidden>

> toni, as this report has been marked Fix Released, could you please file
> a new crash report?
>
> When filing the new report, feel free to subscribe me to it.
>
> Thank you for your understanding.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1058907).
> https://bugs.launchpad.net/bugs/1042070
>
> Title:
> soffice.bin crashed with SIGSEGV in g_menu_exporter_menu_prepare()
>
> Status in “libreoffice” package in Ubuntu:
> Fix Released
>
> Bug description:
> ???
>
> ProblemType: Crash
> DistroRelease: Ubuntu 12.10
> Package: libreoffice-core 1:3.6.0~rc4-0ubuntu3
> ProcVersionSignature: Ubuntu 3.5.0-11.11-generic 3.5.2
> Uname: Linux 3.5.0-11-generic x86_64
> ApportVersion: 2.5.1-0ubuntu2
> Architecture: amd64
> Date: Mon Aug 27 11:37:22 2012
> ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
> InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64
> (20120724.2)
> ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --calc
> --splash-pipe=6
> ProcEnviron:
> LANGUAGE=en_IN:en
> PATH=(custom, no user)
> LANG=en_IN
> SHELL=/bin/bash
> SegvAnalysis:
> Segfault happened at: 0x7fa4e4855501: cmpq $0x0,0x20(%rdi)
> PC (0x7fa4e4855501) ok
> source "$0x0" ok
> destination "0x20(%rdi)" (0x00000020) not located in a known VMA region
> (needed writable region)!
> SegvReason: writing NULL VMA
> Signal: 11
> SourcePackage: libreoffice
> StacktraceTop:
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0
> g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
> Title: soffice.bin crashed with SIGSEGV in g_main_context_dispatch()
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1042070/+subscriptions
>

[Allison Karlitskaya (desrt)]

This is at least partially caused by an upstream bug in GLib.