soffice.bin crashed with SIGSEGV in UpdateNativeMenu()

[Pit(er) Ralon]

- background firefox was running
- opend the dash
- clicked for preview on the libreoffice impress icon
- then clicked on launch
- libreoffice started well
- then launched a master layout and select a diagramm to put in ... crash happens

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: libreoffice-core 1:3.6.1~rc2-1ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-14.15-generic 3.5.3
Uname: Linux 3.5.0-14-generic x86_64
ApportVersion: 2.5.1-0ubuntu7
Architecture: amd64
Date: Sun Sep 9 10:14:59 2012
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --impress --splash-pipe=6
Signal: 11
SourcePackage: libreoffice
StacktraceTop:
 UpdateNativeMenu (pMenu=0x555e8b0, pMenu@entry=<error reading variable: value has been optimised out>) at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/window/gtksalmenu.cxx:103
 GenerateMenu (user_data=<error reading variable: value has been optimised out>) at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/window/gtksalmenu.cxx:131
 g_timeout_dispatch (source=source@entry=0x3982150, callback=<optimised out>, user_data=<optimised out>) at /build/buildd/glib2.0-2.33.12/./glib/gmain.c:4026
 g_main_dispatch (context=0x24e2c60) at /build/buildd/glib2.0-2.33.12/./glib/gmain.c:2715
 g_main_context_dispatch (context=context@entry=0x24e2c60) at /build/buildd/glib2.0-2.33.12/./glib/gmain.c:3219
Title: soffice.bin crashed with SIGSEGV in UpdateNativeMenu()
UpgradeStatus: Upgraded to quantal on 2012-09-07 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
XsessionErrors: gnome-session[2086]: WARNING: Could not launch application 'evolution-alarm-notify.desktop': Unable to start application: Kindprozess »/usr/lib/evolution/3.2/evolution-alarm-notify« konnte nicht ausgeführt werden (Datei oder Verzeichnis nicht gefunden)

[Apport retracing service (apport)]

StacktraceTop:
 UpdateNativeMenu (pMenu=0x555e8b0, pMenu@entry=<error reading variable: value has been optimized out>) at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/window/gtksalmenu.cxx:103
 GenerateMenu (user_data=<error reading variable: value has been optimized out>) at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/window/gtksalmenu.cxx:131
 g_timeout_dispatch (source=source@entry=0x3982150, callback=<optimized out>, user_data=<optimized out>) at /build/buildd/glib2.0-2.33.12/./glib/gmain.c:4026
 g_main_dispatch (context=0x24e2c60) at /build/buildd/glib2.0-2.33.12/./glib/gmain.c:2715
 g_main_context_dispatch (context=context@entry=0x24e2c60) at /build/buildd/glib2.0-2.33.12/./glib/gmain.c:3219

[Nicolas Guichard (cocolas-nicolas)]

It seems to happen when quitting any OLE object editing… Formula, diagramm…

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Thomas Perl (thp)]

Steps to reproduce:

 1. Start LibreOffice Calc
 2. Click the Chart icon in the toolbar
 3. Click Cancel

Backtrace with "libreoffice-dbg" installed, obtained via:

 1. Do step 1. of "Steps to reproduce"
 2. sudo gdb -p $(pgrep soffice.bin)
 3. "c" on the (gdb) prompt
 4. Do step 2. and 3. of "Steps to reproduce"

(gdb) bt
#0 0x0aabfdd0 in ?? ()
#1 0xb36a4c06 in GenerateMenu (user_data=0xab06178)
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/window/gtksalmenu.cxx:134
#2 0xb56cb75f in ?? () from /lib/i386-linux-gnu/libglib-2.0.so.0
#3 0xb56caa83 in g_main_context_dispatch ()
   from /lib/i386-linux-gnu/libglib-2.0.so.0
#4 0xb56cae20 in ?? () from /lib/i386-linux-gnu/libglib-2.0.so.0
#5 0xb56caf01 in g_main_context_iteration ()
   from /lib/i386-linux-gnu/libglib-2.0.so.0
#6 0xb368d320 in GtkData::Yield (this=0x9795a50, bWait=true,
    bHandleAllCurrentEvents=false)
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/app/gtkdata.cxx:583
#7 0xb368d7e7 in GtkInstance::Yield (this=0x9795a20, bWait=true,
    bHandleAllCurrentEvents=false)
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/app/gtkinst.cxx:568
#8 0xb6381102 in ImplYield (i_bWait=true, i_bAllEvents=false)
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/source/app/svapp.cxx:451
#9 0xb637ee76 in Application::Yield (i_bAllEvents=false)
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/source/app/svapp.cxx:485
#10 0xb637eea7 in Application::Execute ()
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/source/app/svapp.cxx:430
#11 0xb7676c3e in desktop::Desktop::Main (this=0xbf8b4b1c)
---Type <return> to continue, or q <return> to quit---
    at /build/buildd/libreoffice-3.6.1~rc2/desktop/source/app/app.cxx:1683
#12 0xb6385243 in ImplSVMain ()
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/source/app/svmain.cxx:183
#13 0xb6385365 in SVMain ()
    at /build/buildd/libreoffice-3.6.1~rc2/vcl/source/app/svmain.cxx:220
#14 0xb76917d7 in soffice_main ()
    at /build/buildd/libreoffice-3.6.1~rc2/desktop/source/app/sofficemain.cxx:85
#15 0x0804857c in sal_main ()
    at /build/buildd/libreoffice-3.6.1~rc2/desktop/source/app/main.c:34
#16 main (argc=3, argv=0xbf8b4c44)
    at /build/buildd/libreoffice-3.6.1~rc2/desktop/source/app/main.c:33

~% dpkg -l | grep libreoffice
ii libreoffice-base-core 1:3.6.1~rc2-1ubuntu5 i386 office productivity suite -- shared library
ii libreoffice-calc 1:3.6.1~rc2-1ubuntu5 i386 office productivity suite -- spreadsheet
ii libreoffice-common 1:3.6.1~rc2-1ubuntu5 all office productivity suite -- arch-independent files
ii libreoffice-core 1:3.6.1~rc2-1ubuntu5 i386 office productivity suite -- arch-dependent files
ii libreoffice-dbg 1:3.6.1~rc2-1ubuntu5 i386 office productivity suite -- debug symbols
ii libreoffice-draw 1:3.6.1~rc2-1ubuntu5 i386 office productivity sui...

[Thomas Perl (thp)]

On Unity, it also crashes, but I get the following error:

** (soffice:25543): CRITICAL **: void g_lo_menu_remove(GLOMenu*, gint): assertion `0 <= position && position < (gint) menu->items->len' failed

The difference in behaviour could be because Unity and Gnome Shell differ in terms of how the menus are displayed.

[Daniel O'Connor (daniel-oconnor)]

Bug #1042187 has a different signature, but the symptoms sound quite similar. Bug #1042070 is similar as well, talking about both menus and charts.

[theghost (theghost)]

Come on, what's so hard to fix this ? Just bring a new stable upstream version for LibreOffice. At the moment it is unuseable, everytime a try to edit a diagram it crashes. We have January and this bug isn't fixed since October. How can you expect to use this (Ubuntu) in a production environment ?

[theghost (theghost)]

All who still suffering from this crasher, just use the LibreOffice PPA: https://launchpad.net/~libreoffice/+archive/ppa
It's fixed there.

[Björn Michaelsen (bjoern-michaelsen)]

Fix released with LibreOffice 4 to raring.

[theghost (theghost)]

What about Quantal ? When is LibreOffice4 backported to it ? Or is it supposed to stay broken till april 2014 (support time of 12.10/Quantal) ?

[penalvch (penalvch)]

TheGhost, this is a significant bug in Ubuntu. If you need a fix for the bug in previous versions of Ubuntu, please do steps 1 and 2 of the SRU Procedure [1] to bring the need to a developer's attention.

[1]: https://wiki.ubuntu.com/StableReleaseUpdates#Procedure

[theghost (theghost)]

This is fixed in the current development version of Ubuntu as it uses LibreOffice4.

For Quantal I don't need no attention anymore, because I use Raring now and there it works.
If it is not fixed in Quantal the developers / Ubuntu / Canonical gambles away their own reputation. It's sad for Quantal users but I guess that's the price for Ubuntu's strange release model...

[mauriicio (mauriicio)]

here i am using lubuntu raring.
no more problems.

2013/5/28 TheGhost <email address hidden>

> This is fixed in the current development version of Ubuntu as it uses
> LibreOffice4.
>
> For Quantal I don't need no attention anymore, because I use Raring now
> and there it works.
> If it is not fixed in Quantal the developers / Ubuntu / Canonical gambles
> away their own reputation. It's sad for Quantal users but I guess that's
> the price for Ubuntu's strange release model...
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1056952).
> https://bugs.launchpad.net/bugs/1048156
>
> Title:
> soffice.bin crashed with SIGSEGV in UpdateNativeMenu()
>
> To manage notifications about this bug go to:
>
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