Comment 30 for bug 1040037

Barry, thanks. You do not need to worry about the connection type, the problem is independent of how the printer is connected (would also occur with network printers).

It looks like a bug in Ghostscript, which has to convert the PDF input file into PCL (the language of the printer). It seems that for some PDF files Ghostscript does not manage to rotate the content by 90 degrees so that it fits onto the sheet.

Please follow the instructions of the sections "CUPS error_log" on https://wiki.ubuntu.com/DebuggingPrintingProblems.