Comment 3 for bug 46613

I am having this issue on my system as well. The printer that I have is a Lexmark E240, which uses the PCL 6/PCL XL driver. I select “US Letter” both for “PageRegion” and “Paper Size” in the gnome-cups-manager applicaton. However, every time I print the test page, it is sending it to the printer as A4, and the bottom of the page is not visible because it runs off the paper. The laser printer control panel on the front reports an error—page is too long for paper—and after every “long page” that is printed a button has to be hit on the printer control panel.

I only found out that this was the problem when I inadvertantly tried switching to the E210 driver, which uses a different printing protocol entirely. The top of the output contained:

“$PJL JOB START
$PJL RESOLUTION = 600
$PJL COPIES = 1
$PJL PAGE A4 AUTO
$PJL BITMAP START”

… before launching into a stream of GDI that went on until I could reset the printer.

Printing pages from application software, such as Mozilla Firefox, does not work properly, either.

Another weird problem with this is that the top margin—no matter the printer driver or version of PCL attempted—is not in sync with what it should be on the paper. The absolute top of page is approximately 1" from the top of the paper, and left and right sides are about 0.3"-0.4" in from the side. The printer is capable of printing to the edge of the paper, so I am not sure why it is behaving like this.

I do apologize that I do not have any more data to offer other than this. If anything extra is needed, please let me know what it is and how to obtain the information, so that I can put it together for this report—this bug is really important to me!