Comment 3 for bug 430261

Revision history for this message
Sense Egbert Hofstede (sense) wrote :

Thank you for the suggestions. I must have forgotten to adapt the comment line.
I've removed the function call that includes more information about libusb, but I'd let mtp-detect in it. Output of that command is required by upstream when reporting new devices and in most cases is asked for all other bug reports as well.
The downside is of course that most people don't have mtp-utils installed and therefore the result will mostly be blank. However, if they do have mtp-utils installed, its output will be tremendously helpful for solving the bug.
We could always ask people to install mtp-utils and then run an apport-collect (it would be nice if there would come a GUI for that as well).

I also think it would be good to include MTP in a storage symptom with other music players because it is an often used protocol, but not one that's advertised to the general public.