So sorry, I just realised I left out a key bit of information. There is also a KVM in the mix which is required to reproduce:
I am using one of these:
https://www.4cabling.com.au/4k-kvm-console-extender-with-poc-over-cat6-6a-70m-with-hdmi-loop-through.html
With the usb wireless dongle plugged into the KVM. When the dongle is plugged directly into the computer (which it was when I ran apport-collect), then the key function correctly.
So sorry, I just realised I left out a key bit of information. There is also a KVM in the mix which is required to reproduce:
I am using one of these:
https:/ /www.4cabling. com.au/ 4k-kvm- console- extender- with-poc- over-cat6- 6a-70m- with-hdmi- loop-through. html
With the usb wireless dongle plugged into the KVM. When the dongle is plugged directly into the computer (which it was when I ran apport-collect), then the key function correctly.