Activity log for bug #1889422

Date Who What changed Old value New value Message
2020-07-29 13:52:53 Arham Amouei bug added bug
2020-07-29 13:52:53 Arham Amouei attachment added cursor-speed.zip https://bugs.launchpad.net/bugs/1889422/+attachment/5396981/+files/cursor-speed.zip
2020-07-29 13:53:45 Arham Amouei description Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. To show the program I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2020-07-29 13:55:30 Arham Amouei description Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2020-07-29 13:56:16 Arham Amouei description Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2020-07-29 13:57:25 Arham Amouei description Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubutnu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubuntu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2020-07-29 13:58:11 Arham Amouei description Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubuntu 20.04, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubuntu 20.04 from a USB stick, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2020-07-29 13:58:45 Arham Amouei description Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubuntu 20.04 from a USB stick, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file sursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 Previously, I used ubuntu 18.04 or earlier versions on this old laptop without this problem. When I was installing ubuntu 20.04 from a USB stick, I noticed that the touchpad moved the cursor very slowly -- so slow that I had never seen before. The system is dual boot. In the other OS, the touchpad works fine. To show the problem I have prepared two short videos (see the file cursor-speed.zip). As can be seen in the videos, in both the "mouse speed" and "touchpad speed" are deliberately set to the minimum in "Mouse and Touchpad" settings. And in both I try to stop the video recorder as fast as I can. These two videos compare the speed of mouse with that of touchpad. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jul 29 18:07:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard:  Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 09) (prog-if 00 [VGA controller])    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863]    Subsystem: ASUSTeK Computer Inc. Mobile 4 Series Chipset Integrated Graphics Controller [1043:1863] InstallationDate: Installed on 2020-04-19 (100 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200417) MachineType: ASUSTeK Computer Inc. F82Q ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=ad3f3a2c-64bc-415b-b70c-4da2b1dbf0af ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/19/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 206 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: F82Q dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr206:bd05/19/2009:svnASUSTeKComputerInc.:pnF82Q:pvr1.0:rvnASUSTeKComputerInc.:rnF82Q:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: F82Q dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
2020-07-30 02:37:05 Daniel van Vugt affects xorg (Ubuntu) xserver-xorg-input-libinput (Ubuntu)
2020-07-30 02:37:14 Daniel van Vugt bug task added libinput (Ubuntu)
2020-07-30 02:38:33 Daniel van Vugt bug added subscriber Daniel van Vugt