Comment 32 for bug 1822394

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Timothy Williams (tiwillia) wrote : Re: [Dell BIOSes dated 27 Mar 2019] laptop keyboard & touchpad not working at gdm screen after boot

I believe I have a workaround provided by a kernel engineer I was discussing the issue with.

Adding the following to the kernel boot options resulted in the keyboard and touchpad working without issue:

  i8042.nomux=1 i8042.reset

It appears that Dell uses i8042 to emulate a ps/2 interface rather than using USB for the built-in keyboard and touchpad.

The following stackexchange link provided more info: https://unix.stackexchange.com/questions/28736/what-does-the-i8042-nomux-1-kernel-option-do-during-booting-of-ubuntu

I've attached a new dmesg output from a successful boot using these boot options[0]

[0] boot_i8042_options_keyboard_usable_dmesg.log