Comment 51 for bug 1816947

Revision history for this message
opensas (opensas) wrote : Re: [Bug 1816947] Re: [Dell XPS L321X] Touchpad not working after last apt-get upgrade

Thanks for the tip (I didn't know which packages to include), I'll give it
a try asap

On Wed, Feb 27, 2019 at 12:20 PM Timo Aaltonen <email address hidden> wrote:

> Yes, in #43 you said that you tested 4.13.0-19.22 but didn't seem to
> install the package with the drivers (linux-image-extra). If you do,
> does it work like the live version did?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1816947
>
> Title:
> [Dell XPS L321X] Touchpad not working after last apt-get upgrade
>
> Status in libinput package in Ubuntu:
> Invalid
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> The touchpad doesn't work unless the cursor is moved slowly.
>
> WORKAROUND: Execute at a terminal:
> sudo modprobe -r psmouse
> sudo modprobe psmouse proto=imps
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.04
> Package: xorg 1:7.7+19ubuntu8
> ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
> Uname: Linux 4.18.0-11-generic x86_64
> ApportVersion: 2.20.10-0ubuntu19
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperVersion: 1.402
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Feb 21 02:56:45 2019
> DistUpgraded: Fresh install
> DistroCodename: disco
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation 2nd Generation Core Processor Family Integrated
> Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
> Subsystem: Dell 2nd Generation Core Processor Family Integrated
> Graphics Controller [1028:052e]
> LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
> MachineType: Dell Inc. Dell System XPS L321X
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=C.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper
> initrd=/casper/initrd quiet splash --- maybe-ubiquity
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/27/2011
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A01
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnDellInc.:bvrA01:bd12/27/2011:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
> dmi.product.family: HuronRiver System
> dmi.product.name: Dell System XPS L321X
> dmi.product.sku: System SKUNumber
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.97-1
> version.libgl1-mesa-dri: libgl1-mesa-dri 18.3.2-1ubuntu1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.3-1ubuntu1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20180925-2
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
> ---
> ProblemType: Bug
> ApportVersion: 2.20.9-0ubuntu7.5
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperVersion: 1.394
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroRelease: Ubuntu 18.04
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation 2nd Generation Core Processor Family Integrated
> Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
> Subsystem: Dell 2nd Generation Core Processor Family Integrated
> Graphics Controller [1028:052e]
> LiveMediaBuild: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
> MachineType: Dell Inc. Dell System XPS L321X
> Package: libinput (not installed)
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper
> initrd=/casper/initrd quiet splash --- maybe-ubiquity
> ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
> Tags: bionic ubuntu
> Uname: Linux 4.18.0-15-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 12/27/2011
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A01
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnDellInc.:bvrA01:bd12/27/2011:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
> dmi.product.family: HuronRiver System
> dmi.product.name: Dell System XPS L321X
> dmi.product.sku: System SKUNumber
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.95-1~18.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2
> version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2
> version.xserver-xorg-core: xserver-xorg-core N/A
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
> version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
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>
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