landscape printed output is trucated to portrait page width

[Mark Carey]

Gutsy RC Installed

Binary package hint: cupsys

When printing a 2 column landscape document from Abiword (via libgnome) to pdf output or LPT1 (Kyocera FS-1030D) the output orientation is correct on the paper however the output is truncated at the same width as a portrait page.

When the print job is open in print preview immediately prior to pressing the print button the job looks obviously correct.

I have tried installing Kyocera's ppd file for the FS-1030D - no change

I have tried forcing the rotation in system-config-printer - no change

I have tried various combinations of paper orientations in from Abiword print settings - no change

I have deleted all .gnome etc directories from ~/ and rebuilt my Gnome Settings - no change

Any suggestions? Is this a bug in libgnome?

[Mark Carey (careym)]

Sample pdf file showing issue

[Sebastien Bacher (seb128)]

that's not a libgnome issue

[Pascal De Vuyst (pascal-devuyst)]

Please provide the output of the printingbug info script as described here: https://wiki.ubuntu.com/PrintingBugInfoScript.

[Mark Carey (careym)]

Attached

[Olivier Anh (twen)]

This bug is also happening when I'm saving as or exporting or printing the landscape Abiword document as PDF. It looks like the PDF"forget" to switch height and width or rorate the "paper".

[Pascal De Vuyst (pascal-devuyst)]

Does this also happen in openoffice or other applications or only in abiword?

[Mark Carey (careym)]

Pascal: No I can make it happen in gedit as well, attached an Xorg.0.log which I preinted to pdf, in landscape, from gedit 2.20.3 on current gutsy.

[Mark Carey (careym)]

Pascal: I havent got openoffice installed with which to test, as openoffice is the first thing I rip out of a new Ubuntu install

[The Punisher (melprinsi)]

Same here on Hardy 8.04. Tested with KPDF, Qcad and OO.

[Chris Vickery (chrisinajar)]

I have similar issues in Kubuntu 8.04... I am not able to print files that are landscape. I did a print to file to create a .ps, and that ps file is oriented properly according to KGhostView, but then no matter how I print it, I end up with a truncated portrait oriented image. I've also exported my images as PDF's, kpdf views the image with the correct orientation but when I go to print it ends up printing portrait orientation with the image still in landscape, so the sides get cut off. I've been using kprinter and whatever scribus uses to print to conduct my tests. Scribus versions i tested on were 1.3.4, 1.3.5svn, 1.3.3.11, 1.3.3.13svn...
I'm printing to a LaserJet 4050tn network printer. I'm using cups version 1.3.9-1.

# uname -a
Linux devserver 2.6.24-19-server #1 SMP Sat Jul 12 00:40:01 UTC 2008 i686 GNU/Linux

# kprinter --version
Qt: 3.3.8b
KDE: 3.5.9
KPrinter: 0.0.1

I've attached the .ps file that is giving me the issues... I hope this info somehow helps :)

[adair (al-lairds)]

My system has suddenly developed this problem (Jaunty). It occurs across all viewers---evince, okular, gv, and xpdf---and in both dvi and pdf formats (haven't tried ps). Does not effect print output from Openoffice.

[Phillip Susi (psusi)]

Hardy has reached end of life, and this package is not present in later releases. Closing all related bugs.