[0a5c:5801] Broadcom fingerprint reader not working

[Gargoulf]

Dell precision m6500 with internal swipe fingerprint reader - broadcom ush
ubuntu 10.04 32-bits

neither thinkfinger nor fprint find device.

sudo lsusb gives:
Bus 001 Device 004: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor

As per upstream, this device is not on the supported device list:
http://www.freedesktop.org/wiki/Software/fprint/libfprint/Supported%20devices

---
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on Jun 14 2010 for kernel 2.6.32-23-generic-pae (SMP).
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pnoterda 1170 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 39'
   Mixer name : 'IDT 92HD81B1C5'
   Components : 'HDA:111d76d5,102802ef,00100104'
   Controls : 23
   Simple ctrls : 14
DistroRelease: Ubuntu 10.04
Frequency: I don't know.
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MachineType: Dell Inc. Precision M6500
NonfreeKernelModules: nvidia wl
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-23-generic-pae root=UUID=7c30bc95-d155-45f1-bf47-d2f250b8d6a8 ro quiet splash
ProcEnviron:
 LANGUAGE=en
 PATH=(custom, user)
 LANG=en_IE.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic-pae 2.6.32.15+drm33.5
Regression: No
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: No
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-23-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/03/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0R1203
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/03/2010:svnDellInc.:pnPrecisionM6500:pvr:rvnDellInc.:rn0R1203:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Precision M6500
dmi.sys.vendor: Dell Inc.

[Leo Arias (elopio)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in linux.
(With many applications, you can report a future bug directly on the appropriate package by opening the application's "Help" menu and choosing "Report a Problem". https://wiki.ubuntu.com/ReportingBugs)

[Leo Arias (elopio)]

We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect 602071

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Gargoulf (pasquiernoterdaeme)]

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[Leo Arias (elopio)]

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

[invitu (invitu)]

you can update your usb and pci ids using :
sudo update-usbids
sudo update-pciids

your lsusb and lspci commands should give better results

[Gargoulf (pasquiernoterdaeme)]

I did those updates. Still same error "device not found"

[invitu (invitu)]

I have same problem with my dell e6410

the goal of "update-usbids" was too show more details in "lsusb" command.
can you check for the model of your fingerprint reader by typing "sudo lsusb"

mine is :
Bus 002 Device 004: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor

For the moment, I did not find any driver for that device. I guess it's the reason why thinkfinger/fprint tools don't find the device

[invitu (invitu)]

I found this : http://natisbad.org/E4300/index.html
it speaks about the smart card reader but I think it can be useful

[Gargoulf (pasquiernoterdaeme)]

Seems I have exactly same device:
sudo lsusb gives:
Bus 001 Device 004: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor

[Gargoulf (pasquiernoterdaeme)]

invitu: In the link you gave, I found:

Fingerprint reader:
"There is currently no support for the device (neither via fprint, thinkfinger, or any other project). Considering that Broadcom does not provide the specs, this will probably require some reverse engineering. "

[Mano (mano-redhat-bugs)]

Description of problem:
 In Dell4300,the broadcom finger reader is not working in F12,F14.

when run fingerprint-gui its says not device found.

I have even raised bug last year for fedora 12, but did not got any response.

0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor

Version-Release number of selected component (if applicable):

[root@mjha yum.repos.d]# rpm -qa|grep -i fprint
libfprint-0.3.0-1.fc15.x86_64
fprintd-0.2.0-1.fc15.x86_64
fprint_demo-0.4-6.fc12.1.x86_64
fprintd-pam-0.2.0-1.fc15.x86_64
fprintd-devel-0.2.0-1.fc15.noarch
libfprint-devel-0.3.0-1.fc15.x86_64
[root@mjha yum.repos.d]#

[root@mjha yum.repos.d]# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 003 Device 003: ID 413c:8161 Dell Computer Corp. Integrated Keyboard
Bus 003 Device 004: ID 413c:8162 Dell Computer Corp. Integrated Touchpad [Synaptics]
Bus 003 Device 005: ID 413c:8160 Dell Computer Corp. Wireless 365 Bluetooth
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

How reproducible:

Fingerprint-Gui not detecting broadcom fingerprint device.
The same device works fine in windows.

Steps to Reproduce:
1. F12-f14 device not detected
2.
3.

Actual results:
EVen upgrade with f15 repo for fprint but no result.

Expected results:

Additional info:

Any further info if required please let me know.

Cheers,
MKJ

[Bastien (bastien-redhat-bugs)]

It's not supported, because Broadcom won't give us specs for it. If you want it supported, you'll have to work upstream to get a driver written.

[mike (mike-redhat-bugs-1)]

(In reply to comment #1)
> It's not supported, because Broadcom won't give us specs for it. If you want it
> supported, you'll have to work upstream to get a driver written.

Maybe now that Broadcom have joined the Linux Foundation pressure could be brought to bear to release the specs for this device as it would presumably bring added security functionality to a whole host of business laptops.

[Gargoulf (pasquiernoterdaeme)]

No progress for 11.10...

[DiegA70 (sanchezcavalieri)]

Hi, is the device working now with the new libfprint?
Thanks.

[Gargoulf (pasquiernoterdaeme)]

just upgraded to 12.04 LTS. Still "no device found" when using fprint-demo

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[spectre (spectre3brad)]

Canonical can not work directly with Broadcom to offer a Linux driver has to leave even one as Nvidia proprietary driver?

When testing or no response Broadcom contact via email or through social networks.

Canonical may have more weight to the application.

Otherwise will have to harass them on social networks and email Lol.

[spectre (spectre3brad)]

I sent requests on accounts Broadcom, Dell, Linux, Ubuntu via email and social networks.

And a forum post Dell [Fr]: http://fr.community.dell.com/forums_daide/logiciels_et_systme_dexploitation/f/76/p/161/288.aspx # 288

I invite you to do the same to get things done, because if we had to request several groups Dell, Linux, Ubuntu will demand has supported Broadcom and we may be I hope finally an answer favorably to our request for a Linux driver.

I provides more every time this thread to bug their offer to come who can give their opinion on the subject and thus transcribe all in the same place more than what is easy.

[Christopher M. Penalver (penalvch)]

Gargoulf, thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of libfprint via https://bugs.freedesktop.org/enter_bug.cgi?product=libfprint . If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[spectre (spectre3brad)]

Hello, I signal that the chip BCM5880 Broadcom supplied on multiple PCs in my case with the Dell Latitude E6530 and Ubuntu currently unusable because no driver provided by Broadcom for Linux. At the request of a developer Launchpad Linux / Ubuntu so I have to open an thread on the subject to try to get things done.

I invite you to come and read a first time in this thread to see what has been done on our side:

Bug Launchpad: https://bugs.launchpad.net/libfprint/+bug/602071

Thanking you in advance for your help.

[spectre (spectre3brad)]

I went created a bug report upstream as I am in the same case. Waiting for response.

https://bugs.freedesktop.org/show_bug.cgi?id=56752

[Mike Simpson (mikie-simpson)]

I think it is more complicated than the usual device that fprint is used for as it is not a straight fingerprint scanner but is a multimodality identity authenticator. As Broadcom joined the Linux foundation a while ago I had hoped that someone with enough clout could have asked them for the specs before now. It is like their wifi cards all over again. It is the only part of my dell E4200 that doesn't work in Linux

[anarsoul (anarsoul)]

Is it available as standalone USB device?

[anarsoul (anarsoul)]

Can you provide logs produced by USBSniff? See http://www.freedesktop.org/wiki/Software/fprint/libfprint/USB%20sniffing

[spectre (spectre3brad)]

I received an answer that day an employee responds Broadcom me this:

"Hi,
Thanks for your mail.
I Understand That this Dell machines only ships with Windows OS. If you want to mount other OSes, you'll Have to Directly Contact Dell for support.

Regards,
Jason
Broadcom Corporation "

So I answered this:

"Hi, The Machine est aussi sold via Dell Ubuntu Linux. Aussi I Asked Them for help on this topic It Seems That goal They Have not Heard even from this side and That is why I come directly to Broadcom to make a request for publication of a pilot for the Linux product. This is a strong demand in the community.

I Asked a Dell, Linux, Ubuntu and Canonical libfingerprint who Seem em even Have No solution so far. It Seems That only the creator Broadcom chip can help us on this issue.

Hoping to Have a positive response from Broadcom icts for customers.

Good day and thank you for your help. "

I invite other applicants pilot to request a Broadcom and PC vendor (Dell, Asus ...) to try to get things done. The higher the demand will be stronger and we will get the chance to pilot and highlight the growing community of Linux.

[spectre (spectre3brad)]

Hello,

for the procedure it seems that we must activate and deactivate and then reactivate the USB concerned?

Only the integrated fingerprint and direcement the laptop so no physical access to turn on and turn off the USB bus concerned.

How to proceed?

Thank you.

[Mindaugas B. (embar-super)]

You may much benefit from http://www.dell.com/support/ page, were you can find drivers.
E.g. for Dell latitude E6440, you can go to
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=Y24FF
and download pack
http://downloads.dell.com/FOLDER01768497M/1/E6440_E6540_A11.fish.tar.gz
when you extract and find
bcmwl-kernel-source_6.30.223.30+bdcom-0ubuntu1~ppa1_amd64.deb

Can you test this?

[Christopher M. Penalver (penalvch)]

Mindaugas B., bcmwl, the Broadcom proprietary wireless driver, has nothing to do with the fingerprint reader. For more on this, please review https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx .

[Mindaugas B. (embar-super)]

As I see in http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=R214858 description and in release.txt of various Dell ControlVault packages for Windows, bmc5880 is very related to UPEK drivers. They are proprietary, but fingerprint-gui (http://home.ullrich-online.cc/fingerprint/) include it

[Mindaugas B. (embar-super)]

lsusb -d 0a5c:5801 -v
for DELL Latitude 6440

I don't know how to make fingerprint to work

[Christopher M. Penalver (penalvch)]

Mindaugas B., unfortunately, your comments don't make much sense. The driver in http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=R214858 is for Windows, as further verified by clicking the button "Supported Operating Systems". Given this is Launchpad, whose focus is Ubuntu development support (not Windows), how is that relevant here?

As well, if you would care to read the website you quoted, it does not list on its homepage 0a5c:5801 as a tested device. So, how is this related specifically?

[Mindaugas B. (embar-super)]

I just hope, that descriptions in drivers for Windows could help to implement drivers for linux.

[Christopher M. Penalver (penalvch)]

Mindaugas B., unfortunately, it's not helpful at all. However, what would be helpful is creating the USBSniff logs requested by upstream in https://bugs.freedesktop.org/show_bug.cgi?id=56752 .

[Mindaugas B. (embar-super)]

in https://bugs.freedesktop.org/show_bug.cgi?id=56752 link to http://www.freedesktop.org/wiki/Software/fprint/libfprint/USB%20sniffing does not work. I suggest it was instruction to usbmon.

[Mindaugas B. (embar-super)]

usbmon log then opening fingerprint-gui and one minute later pressed "Rescan"

[Mindaugas B. (embar-super)]

reset with http://www.roman10.net/how-to-reset-usb-device-in-linux/ instructions

[Mindaugas B. (embar-super)]

I don 't know, if it helpfull, but maybe it is true, that fingerprint device originally is made by UPEK/Authentec, but you can not control it directly because of Broadcom USH layer?

http://forum.notebookreview.com/dell-latitude-vostro-precision/413346-dell-new-fingerprint-reader-owners-must-read-broadcom-ush-issue-effecting-preciosn-m4400-m6400-latitude-e6400-others-6-print.html says:

<...>
On Dell E-series laptops the fingerprint sensor is connected via proprietary interface from Broadcom and UPEK/Authentec driver cannot communicate with the device at all. The driver cannot see the sensor - it is "hidden" behind the Broadcom chip :-(
<...>
I could REM out a line of code or two in INF file of the fingerprint sensor device
Well, I would love to have a complete information about that ;-) But frankly speaking I don't see any logical reason why to do this. Even if you modify the VID and PID list in the Broadcom driver INF file, it simply cannot start working with the fingerprint reader. It's like if you want modify your video drivers to control your printer ;-) Broadcom coprocessor and our fingerprint sensor are completely different devices, each of them requires a different driver. Furthermore, as far as I know, the fingerprint reader is not enumerated by the system at all.

I went through the whole forum thread and the only guy who was close to some solution was the one who disassembled the fingerprint reader device. If this would be connected directly to the USB (to bypass the Broadcom controller) then the fingerprint reader will be normally enumerated by the operating system and it may work correctly. I deliberately use may, as the firmware of TCEFA1FH is designed for use with Broadcom only - it does not support some of the more advanced USB features (my understanding is that these are primarily related to error recovery). Furthermore the TCEFA1FH requires 3.3V, while standard USB provides 5V, so you will need to use some adapter to change the voltage. For "real" USB applicatons we recommend the TCEFB1. Anyway, I do not recommend you to do such hardware modifications!
<...>
Miroslav Buran
Technical Support Manager
UPEK

Becides http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=R214858 says:

Please note: The BCM5880 firmware update process contains 2 protection mechanisms to prevent unauthorized updates.

Protection Mechanism 1: TPM Deactivation.

If the Trusted Platform Module (TPM) on the target computer has ever been activated in the past, in order to update the BCM5880 firmware, the TPM must be set to ON and DEACTIVE in the BIOS SETUP program before the firmware update will run. If the TPM on the target platform has never been activated previously, then this step is NOT necessary.

Protection Mechanism 2: Anti-Hammering.

The BCM5880 is equipped with Anti-Hammering protection that detects large numbers of read/write requests in a short period of time. This mechanism protects against malicious software that attempts to gain access to stored credentials by using multiple retry methods such as dictionary or brute force attacks. If a large number of read/write attempts are detected, the BCM5880 will temporarily shut...

[exzR (exzr)]

no other news? i have to recycle this fingerprint reader?

[exzR (exzr)]

i see that dell give and ubuntu 12.04 iso for dell e6540 that include fingerprint reader driver.. it is true?

[Anbu (anbu-s)]

Any update on this? This still doesnt work for me with gnome ubuntu 15.04

[Jozef Wagner (jozef-wagner)]

This seems to be fixed in Fedora, see https://copr.fedoraproject.org/coprs/dani/ccid-drivers-backport/

[Mindaugas B. (embar-super)]

@Josef, mentioned Fedora fix is for smart-card reader, not fingerprint reader.

[ComBin (combin)]

Hello! On 16.04 don't work too.

[Marcin Szałowicz (lolek)]

Bump, this fingerprint reader is also available in e5470, any progress regarding this?

[Pavel Karoukin (pavelkaroukin)]

This also affects Dell Precision M7710, except USB ID "0a5c:5834"

[Davide (davemann)]

Problem persist.
Do someone already tried to use windows drivers converted with ndiswrapper?
I downloaded the software from Dell
http://downloads.dell.com/FOLDER03570999M/2/Security_Driver_WDRHG_WN64_3.3.14.68_A19_01.EXE
and follow this tutorial.
But it's not really clear which files do I have to convert.
Any idea?

[Rob Bruce (r-bruce)]

Dell Latitude XT3 convertible notebook/tablet also uses this device (ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor) so is affected by this issue.

[fig_wright (fig-wright)]

I also have this issue with a Dell precision M4500. It's a shame this hasn't been solved in 6 years! :-(

[Michał Skrzypczak (mskrzypczak)]

The same here, Ubuntu 16.04 LTS, Latitude E5470, Bus 001 Device 004: ID 0a5c:5805 Broadcom Corp., not working.

I'd highly appreciate if someone had a look into that!

[Bortnyák Roland (antivirtel)]

Confirmed on 16.10, still doesn't work: 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor - Dell Latitude E6540

[Lech Jabłoński (lech.jablonski)]

Also affected by this bug on Ubuntu 16.04 on Dell Latitude E6220. Shame on Broadcom for not providing drivers for this device.

[DAVID (gron-h)]

Affects also me on a Dell Latitude e7440

[alberto fiaschi (alberto-fiaschi)]

Dell 7510 with ubuntu pre installed. NOT WORKING !!!!! :->>>>>>>>Broadcom

[popa ionut (ionutzzpopa)]

E7470 - Same issue.

[Michał Skrzypczak (mskrzypczak)]

That sound serious, if Ubuntu was preinstalled. Does anyone plan to do
something about it?

28 kwi 2017 22:20 "popa ionut" <email address hidden> napisał(a):

> E7470 - Same issue.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/602071
>
> Title:
> [0a5c:5801] Broadcom fingerprint reader not working
>
> Status in libfprint:
> Won't Fix
> Status in libfprint package in Ubuntu:
> Triaged
> Status in libfprint package in Fedora:
> Unknown
>
> Bug description:
> Dell precision m6500 with internal swipe fingerprint reader - broadcom
> ush
> ubuntu 10.04 32-bits
>
> neither thinkfinger nor fprint find device.
>
> sudo lsusb gives:
> Bus 001 Device 004: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure
> Applications Processor with fingerprint swipe sensor
>
> As per upstream, this device is not on the supported device list:
> http://www.freedesktop.org/wiki/Software/fprint/
> libfprint/Supported%20devices
>
> ---
> AlsaVersion:
> Advanced Linux Sound Architecture Driver Version 1.0.23.
> Compiled on Jun 14 2010 for kernel 2.6.32-23-generic-pae (SMP).
> Architecture: i386
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
> Subdevices: 2/2
> Subdevice #0: subdevice #0
> Subdevice #1: subdevice #1
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: pnoterda 1170 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'Intel'/'HDA Intel at 0xf6ffc000 irq 39'
> Mixer name : 'IDT 92HD81B1C5'
> Components : 'HDA:111d76d5,102802ef,00100104'
> Controls : 23
> Simple ctrls : 14
> DistroRelease: Ubuntu 10.04
> Frequency: I don't know.
> InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386
> (20100429)
> MachineType: Dell Inc. Precision M6500
> NonfreeKernelModules: nvidia wl
> Package: linux (not installed)
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-23-generic-pae
> root=UUID=7c30bc95-d155-45f1-bf47-d2f250b8d6a8 ro quiet splash
> ProcEnviron:
> LANGUAGE=en
> PATH=(custom, user)
> LANG=en_IE.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-23.37-generic-pae 2.6.32.15+drm33.5
> Regression: No
> RelatedPackageVersions: linux-firmware 1.34.1
> Reproducible: No
> Tags: lucid needs-upstream-testing
> Uname: Linux 2.6.32-23-generic-pae i686
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
> dmi.bios.date: 02/03/2010
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A02
> dmi.board.name: 0R1203
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvrA02:bd02/03/2010:svnDellInc.:
> pnPrecisionM6500:pvr:rvnDellInc.:rn0R1203:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Precision M6500
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
>...

[Jörn Guy Süß (jgsuess)]

Affects also me on a Dell Latitude e7440.

[Jaden (mativista)]

I am also affected. I use a Dell Latitude E7440.

[Robert (antinsa)]

I have an m6800 with a nice mips fingerprint scanner and ubuntu/gnome 17.10 I would really like ot get it working. Does anyone have any new ideas how to get it working?

It does work and is seen by https://github.com/OpenSC/openct/pull/4

and pcsc_scan

[Robert (antinsa)]

We can see it working here https://plus.google.com/+LudovicGasc/posts/4c9jkunwo76

[Michael (cerberus-ace)]

I have a Latitude E5550, same issue.

[Lisa Köhler (polynomendivision)]

This google convo is about 0a5c:5800, the bug is issued about 0a5c:5801.
Anyway - I've got a Latitude e7440 and the fingerprint scanner never even worked on the preinstalled Ubuntu. (I'm currently under 18.04 Kubuntu)

>Robert (antinsa) wrote on 2018-02-23: #101
>We can see it working here https://plus.google.com/+LudovicGasc/posts/4c9jkunwo76

[Spaceboy ross (spaceboyross)]

There should be a way to write the driver, the Latitude E6420 has the sensor built in and if you do some hardware hacking then you can monitor the chip's io.

[casas (detodeo)]

Que tal, recientemente hice revivir mi dell latitude e6220 que tenia archivado, estaba con windows 7, instale Ubuntu 18.04 y funciona de maravilla, pero no me funciona el escáner de huellas dactilares, después funciona todo. He leído esta pagina desde el inicio y verdaderamente da pena que desde el 2010 el fabricante no de soluciones a nuestro problema, busque en diferentes paginas y no encontré solución al tema, si alguien encontró una solución, pase el link, gracias