Ubuntu
libfprint package

  1. Bug #1881380
  2. Comment #2

Comment 2 for bug 1881380

Revision history for this message
In , ark (ark-redhat-bugs) wrote :

Description of problem:

After upgrade fc30 -> fc32, the fingerprint reader lost the enrolled fingerprint and is unable to enroll a new one.

Version-Release number of selected component (if applicable):

fprintd-1.90.1-1.fc32.x86_64

How reproducible:

Always

Steps to Reproduce:
1. fprintd-list `id -un`
2. fprintd-enroll

Actual results:

1. ▲ ~ fprintd-list `id -un`
found 1 devices
Device at /net/reactivated/Fprint/Device/0
Using device /net/reactivated/Fprint/Device/0
User ark has no fingers enrolled for UPEK TouchStrip.

2.
▲ ~ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
failed to claim device: Open failed with error: transfer timed out

▲ ~ sudo /usr/libexec/fprintd -t

(fprintd:343450): libfprint-upekts-CRITICAL **: 22:15:48.449: async msg read failed: transfer timed out

Expected results:

1. Pre-enrolled fingerprint should be visible in the list
2. A new fingerprint should be enrolled successfully.

Additional info:

also there is mate-about-me bug: https://bugzilla.redhat.com/show_bug.cgi?id=1831122