gnome-control-center / fprintd crashes on setting up fingerprint with vfs0050
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libfprint |
Fix Released
|
Unknown
|
|||
gnome-control-center (Ubuntu) |
Won't Fix
|
Low
|
Unassigned | ||
libfprint (Ubuntu) |
Fix Released
|
Medium
|
Marco Trevisan (Treviño) | ||
Focal |
Fix Released
|
Medium
|
Marco Trevisan (Treviño) |
Bug Description
[ Impact ]
When I try to setup my fingerprint in gnome-control-
For information, my fingerprint sensor is :
- lsusb
Bus 001 Device 005: ID 138a:0050 Validity Sensors, Inc. Swipe Fingerprint Sensor
[ Test case ]
With a fingerprint reader 138a:0050:
- Open gnome-control-
- Select the fingeprint row to enroll a finger
- Follow the procedure and the finger should be enrolled
- Verify with:
fprintd-list $USER
[ Regression potential ]
- The fingerprint is not read by the sensor
---
Ubuntu 20.04
gnome-control-
Installé : 1:3.36.1-1ubuntu5
Candidat : 1:3.36.1-1ubuntu5
Table de version :
*** 1:3.36.1-1ubuntu5 500
500 http://
100 /var/lib/
What I expected to happen, is that everything works and that I can set up my finger for unlocking.
What happened instead : it crashes with the information "Unable to access device "Validity VFS0050" GDBus.Error:
ProblemType: BugDistroRelease: Ubuntu 20.04
Package: gnome-control-
ProcVersionSign
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue May 12 22:00:30 2020
InstallationDate: Installed on 2020-05-11 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
LANGUAGE=fr_BE:fr
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_BE.UTF-8
SHELL=
UpgradeStatus: No upgrade log present (probably fresh install)
Changed in gnome-control-center (Ubuntu): | |
status: | Incomplete → Confirmed |
summary: |
- gnome-control-center crashes on setting up fingerprint + gnome-control-center / fprintd crashes on setting up fingerprint with + vfs0050 |
description: | updated |
Changed in libfprint (Ubuntu): | |
status: | Triaged → In Progress |
Changed in libfprint (Ubuntu Focal): | |
status: | New → In Progress |
importance: | Undecided → Medium |
assignee: | nobody → Marco Trevisan (Treviño) (3v1n0) |
Changed in libfprint (Ubuntu): | |
importance: | Low → Medium |
no longer affects: | gnome-control-center (Ubuntu Focal) |
tags: |
added: verification-done verification-done-focal removed: verification-needed verification-needed-focal |
Changed in libfprint: | |
status: | Unknown → Fix Released |
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please try to obtain a backtrace following the instructions at http:// wiki.ubuntu. com/DebuggingPr ogramCrash and upload the backtrace (as an attachment) to the bug report. This will greatly help us in tracking down your problem.