Comment 5 for bug 1582320

Revision history for this message
Benjamin Schreiber (v-ben-x) wrote : Re: [Bug 1582320] Re: Problem detected upon boot/login

Thank you for looking into this. To clarify, I had attempted an in-place
update from 15.10 to 16.04. The update experienced some errors along the
way, but on reboot I was nonetheless in 16.04. But now I got a series of
error reports upon login (it never showed me the details).

In an attempt to resolve the problem, I attempted an OS reinstall, booting
from the LiveDVD for 16.04. In the process, I selected the option to
install 3rd-party drivers, and was prompted that I would need to disable
EFI (I have no idea whether EFI was previously active). I approved it,
then at the end of the installation was informed that Grub had failed to
install; the dialog that was supposed to then take me to a bug reporting
screen was then stuck, and couldn't be dismissed - I had to do a hard
reset. The startup after this is when I encountered the exception and used
the error reporting tool to open this ticket.

Unfortunately, I won't be able to provide you with any more details about
my system configuration, because I then re-ran the LiveDVD installer, this
time blowing away my system partition & installing clean (I had /home
mapped to a different physical volume, which proved very convenient in this
case). I did not select the option to install 3rd-party drivers, and my
system now boots and runs cleanly (I just have to re-install all my
optional software :( ).

On Mon, May 16, 2016 at 12:50 PM, Steve Langasek <
<email address hidden>> wrote:

> What I can see in the logs is this request for packages from the
> ubiquity installer:
>
> Start-Date: 2016-05-16 09:28:12
> Requested-By: ubuntu (999)
> Install: intel-microcode:amd64 (3.20151106.1), iucode-tool:amd64 (1.5.1-1,
> automatic)
> End-Date: 2016-05-16 09:28:19
>
> Followed 5 seconds later by a request to install EFI grub:
>
> Start-Date: 2016-05-16 09:28:24
> Commandline: apt-get --no-upgrade -o
> Acquire::gpgv::Options::=--ignore-time-conflict -y install
> grub-efi-amd64-signed
> Install: grub-efi-amd64-bin:amd64 (2.02~beta2-36ubuntu3, automatic),
> grub-efi-amd64:amd64 (2.02~beta2-36ubuntu3, automatic),
> grub-efi-amd64-signed:amd64 (1.66+2.02~beta2-36ubuntu3)
> Error: Sub-process /usr/bin/dpkg returned an error code (1)
> End-Date: 2016-05-16 09:28:26
>
> It seems this must be an installer bug. Mathieu, can you please look at
> what is trying to install grub-efi on non-EFI systems and why?
>
> ** Package changed: shim-signed (Ubuntu) => ubiquity (Ubuntu)
>
> ** Changed in: ubiquity (Ubuntu)
> Assignee: (unassigned) => Mathieu Trudel-Lapierre (cyphermox)
>
> ** Changed in: ubiquity (Ubuntu)
> Importance: Undecided => Critical
>
> ** Changed in: ubiquity (Ubuntu)
> Milestone: None => ubuntu-16.04.1
>
> ** Also affects: ubiquity (Ubuntu Yakkety)
> Importance: Critical
> Assignee: Mathieu Trudel-Lapierre (cyphermox)
> Status: Incomplete
>
> ** Also affects: ubiquity (Ubuntu Xenial)
> Importance: Undecided
> Status: New
>
> ** Changed in: ubiquity (Ubuntu Xenial)
> Importance: Undecided => Critical
>
> ** Changed in: ubiquity (Ubuntu Xenial)
> Assignee: (unassigned) => Mathieu Trudel-Lapierre (cyphermox)
>
> ** Changed in: ubiquity (Ubuntu Xenial)
> Milestone: None => ubuntu-16.04.1
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1582320
>
> Title:
> Problem detected upon boot/login
>
> Status in ubiquity package in Ubuntu:
> Incomplete
> Status in ubiquity source package in Xenial:
> New
> Status in ubiquity source package in Yakkety:
> Incomplete
>
> Bug description:
> After installing 16.04 (upgrade or re-install), I get this exception
> on login.
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: shim-signed 1.12+0.8-0ubuntu2
> ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
> Uname: Linux 4.4.0-22-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2
> Architecture: amd64
> BootEFIContents:
> fw
> fwupx64.efi
> Date: Mon May 16 09:28:29 2016
> Df:
> Filesystem 1K-blocks Used Available Use% Mounted on
> /dev/sdb2 208735776 11061044 187048532 6% /
> /dev/sr0 1451056 1451056 0 100% /cdrom
> udev 7894540 0 7894540 0% /dev
> tmpfs 1581840 9536 1572304 1% /run
> EFIBootMgr: Error: command ['efibootmgr', '-v'] failed with exit code 2:
> efibootmgr: EFI variables are not supported on this system.
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> RelatedPackageVersions:
> dpkg 1.18.4ubuntu1
> apt 1.2.10ubuntu1
> SourcePackage: shim-signed
> Title: package shim-signed 1.12+0.8-0ubuntu2 failed to install/upgrade:
> subprocess installed post-installation script returned error exit status 1
> UpgradeStatus: No upgrade log present (probably fresh install)
>
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