unable to save user-places.xbel

Bug #627815 reported by Scott Kitterman on 2010-09-01
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Release Notes for Ubuntu
kde4libs (Ubuntu)
Jonathan Riddell
Jonathan Riddell

Bug Description

I'm getting an error from kded both in the live session and after install: "Unable to save bookmarks in /home/{USERNAME}/.local/share//user-places.xbel. Reported errror was: Insufficient permissions in target directory.. This error message will only be shown once. The cause of the error needs to be fixed as quickly as possible which is most likely a full hard drive.

Hard drive is not full and permissions look OK.

tags: added: iso-testing
description: updated
Scott Kitterman (kitterman) wrote :

This is generated by kfile it looks like.

affects: Ubuntu Maverick → kde4libs (Ubuntu Maverick)
tags: added: kubuntu
Scott Kitterman (kitterman) wrote :

I've only seen this on plasma-netbook, never on plasma-desktop. With plasma-netbook it is very common (viritually every install).

I have observed that plasma-netbook tends to start later in the KDE startup sequence than plasma-desktop. My theory is that this error is due to a timing issue where ~./local/share doesn't exist yet.

Scott Kitterman (kitterman) wrote :

Marking it confirmed due to seeing it with multiple ISOs on multiple machines. Marking it high since user experience during first run is very important and the warning is very scary sounding.

Changed in kde4libs (Ubuntu Maverick):
importance: Undecided → High
status: New → Confirmed
summary: - unable to save userplaces.xbel
+ unable to save user-places.xbel
Scott Kitterman (kitterman) wrote :

The process appears to start in kfile/kfileplacessharedbookmarks.cpp, The error is raised from kio/bookmarks/kbookmarkmanager.cc and the exact error type comes from kdecore/io/ksavefill.cpp.

Scott Kitterman (kitterman) wrote :

Dropping the milestone since even though I can reproduce this on multiple machines, no one else seems to be able to.

Alvin (alvind) wrote :

Yes, I can. Normal installation of the daily (15 sept) build maverick-desktop-amd64.iso

Good to know it's not just me. Was this using a CD or USB device?

Alvin (alvind) wrote :

Both actually. I installed from USB, then reinstalled from cd. On both occasions, the message was visible at first login.

Jonathan Riddell (jr) wrote :

Occured on today's desktop live CD running Plasma Desktop

Just did a clean install of Kubuntu 10.10 beta from a USB stick and got this error on first login. (This is plasma-desktop, too, not netbook.) So the message is extraneous and can safely be ignored?

Scott Kitterman (kitterman) wrote :

As far as we know, it's harmless.

Jonathan Riddell (jr) wrote :

Slippery one this. Can't recreate on today's live CD.

José Lou Chang (obake) wrote :

I got this error on Kubuntu 10.10 RC upon login for the first time after a fresh install.

I am using a HP Pavilion dv6000 Laptop.

I don't have this problem running the live cd

Scott Kitterman (kitterman) wrote :

It doesn't happen every time. It's not clear why.

Launchpad Janitor (janitor) wrote :

This bug was fixed in the package kde4libs - 4:4.5.1-0ubuntu7

kde4libs (4:4.5.1-0ubuntu7) maverick; urgency=low

  * Add kubuntu_77_no_kbookmark_write_error.diff, nasty workaround for
    random error message on first login LP: #627815
 -- Jonathan Riddell <email address hidden> Mon, 04 Oct 2010 11:48:16 +0100

Changed in kde4libs (Ubuntu Maverick):
status: Confirmed → Fix Released
Changed in ubuntu-release-notes:
status: New → In Progress
Jonathan Thomas (echidnaman) wrote :

This is already fixed. Why does it need mention in the release notes?

Scott Kitterman (kitterman) wrote :

It doesn't.

Changed in ubuntu-release-notes:
status: In Progress → Invalid
Scott Kitterman (kitterman) wrote :

Bug has re-appeared in Natty. Perhaps the patch got dropped?

Changed in kde4libs (Ubuntu):
milestone: ubuntu-10.10 → natty-alpha-3
status: Fix Released → New
Jonathan Riddell (jr) wrote :

SUSE planning to use a similar workaround https://build.opensuse.org/stage/request/show/62475

Martin Pitt (pitti) on 2011-03-01
Changed in kde4libs (Ubuntu Natty):
assignee: nobody → Jonathan Riddell (jr)
milestone: natty-alpha-3 → ubuntu-11.04-beta-1
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package kde4libs - 4:4.6.1-0ubuntu1

kde4libs (4:4.6.1-0ubuntu1) natty; urgency=low

  [ Michał Zając ]
  * New upstream release
  * Refreshed kubuntu_06_user_disk_mounting.diff
  * Refreshed kubuntu_77_ksambashare.diff
  * Refreshed *.install files

  [ Jonathan Riddell ]
  * Add back kubuntu_77_no_kbookmark_write_error.diff workaround for LP:
 -- Michal Zajac <email address hidden> Sun, 27 Feb 2011 14:10:59 +0100

Changed in kde4libs (Ubuntu Natty):
status: New → Fix Released
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