XPS 13 9310 Tiger Lake Unable to boot 20.10 after intel-microcode update 3.20201110.0ubuntu0.20.10.1
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
intel-microcode (Ubuntu) |
Fix Released
|
Critical
|
Alex Murray |
Bug Description
XPS 13 9310 Tiger Lake i7 running Ubuntu 20.10 (machine came with Ubuntu 20.04 from the OEM)
Update to intel-microcode 3.20201110.
[ 1.286211] kernel: [Hardware Error]: event severity: fatal
[ 1.286217] kernel: [Hardware Error]: Error 0, type: fatal
[ 1.286218] kernel: [Hardware Error]: section_type: Firmware Error Record Reference
[ 1.286218] kernel: [Hardware Error]: Firmware Error Record Type: SOC Firmware Error Record Type2
[ 1.286219] kernel: [Hardware Error]: Revision: 2
[ 1.286220] kernel: [Hardware Error]: Record Identifier: 8f87f311-
[ 1.286365] kernel: [Hardware Error]: Error 1, type: fatal
[ 1.286365] kernel: [Hardware Error]: section_type: Firmware Error Record Reference
[ 1.286366] kernel: [Hardware Error]: Firmware Error Record Type: SOC Firmware Error Record Type2
[ 1.286366] kernel: [Hardware Error]: Revision: 2
[ 1.286367] kernel: [Hardware Error]: Record Identifier: 8f87f311-
Kernel with this issue is linux-image-
I've tried rebooting several times with the machine on and off power supply and get the same result each time
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistributionCha
# This is the distribution channel descriptor for the OEM CDs
# For more information see http://
canonical-
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-10-07 (35 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
Package: intel-microcode 3.20201110.
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/usr/bin/zsh
ProcVersionSign
Tags: groovy
Uname: Linux 5.8.0-26-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-11-02 (8 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
Changed in intel-microcode (Ubuntu): | |
importance: | Undecided → Critical |
tags: | added: regression-update |
tags: | added: focal |
Changed in intel-microcode (Ubuntu): | |
assignee: | nobody → Alex Murray (alexmurray) |
apport information