Ubuntu
icedtea-java7 package

  1. Bug #1066932
  2. Comment #9

Comment 9 for bug 1066932

Revision history for this message
Don Myers (donmyers) wrote :

Thank you for your response!

Attached are the output files for the Cups error log and the Capturing print job data. The only thing printed on the Capturing print job data is text at the bottom of the page. The entire tiff picture area is blank.

I worked for about 3 hours trying to make the Getting the data which would go to the printer to work. There was already a line for FieldDevice No, so I would change it as root in gedit to FieldDeviceYes and save it. Here is the terminal input and output:
root@don-NY553AAR-ABA-e9220y:/home/don# lpadmin -p test -E -v file:/tmp/printout -P /etc/cups/ppd/Samsung-ML-2950.ppd
lpadmin: File device URIs have been disabled. To enable, see the FileDevice in "/etc/cups/cups-files.conf". This is in Ubuntu 13.04 Beta 2. I would then verify that the file was saved with FieldDevice Yes, and would still keep getting the message the message above. The test printer would show up as a printer. But when trying to print the file, no print job icon would ever appear in the bar at the top, but it would for the other printers. And no file could be found in the tmp folder.

I had three computers with 12.10 on whcih have now all been updated to 13.04 beta 2. It doesn't matter if I have 12.10 or 13.04, or if I'm printing to any of the attached porinters or to cups-pdf, or which computer I'm using. The results are the same - just blank pages with the text at the bottom. Above in one of my posts is the output from 12.04 using the cups printer. It worked perfectly in 10.04, 10.10, 11.04, 11.10, and 12.04. The issue happened in 12.10. I'm guessing it has to do with the updated cups version shipped with 12.10. I'm also guessing there is an issue with a filter telling the printer what to print. In 10.04 through 12.04, the printing was very fast. I'm guessing it sends each page as a print job. The cups error log attached should be showing multiple pages. What I see on the screen is Fetching Page 1, Printing Page 1, Fetching Page 2, Printing Page 2, etc. This process is 4 times slower in 12.10 and 13.04.

Please give me some tips on being able to get the getting the "Getting the data which would go to the printer" file to work properly so I can send it to you.

Thanks again for your help with this!

Don