package i8kutils (not installed) failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1588060 reported by Tank
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
i8kutils (Ubuntu)
New
Undecided
Unassigned

Bug Description

Job for i8kmon.service failed because the control process exited with error code. See "systemctl status i8kmon.service" and "journalctl -xe" for details.
invoke-rc.d: initscript i8kmon, action "start" failed.
dpkg: error processing package i8kutils (--configure):
 subprocess installed post-installation script returned error exit status 1
Processing triggers for systemd (229-4ubuntu6) ...
Processing triggers for ureadahead (0.100.0-19) ...
Errors were encountered while processing:
 i8kutils
E: Sub-process /usr/bin/dpkg returned an error code (1)
A package failed to install. Trying to recover:
Setting up i8kutils (1.41) ...
Job for i8kmon.service failed because the control process exited with error code. See "systemctl status i8kmon.service" and "journalctl -xe" for details.
invoke-rc.d: initscript i8kmon, action "start" failed.
dpkg: error processing package i8kutils (--configure):
 subprocess installed post-installation script returned error exit status 1

##See below for .... systemctl status i8kmon.service

ronnie@ronnie-Vostro-400:~$ systemctl status i8kmon.service
● i8kmon.service - LSB: Dell fan/cpu-temperature monitor
   Loaded: loaded (/etc/init.d/i8kmon; bad; vendor preset: enabled)
   Active: failed (Result: exit-code) since Wed 2016-06-01 15:33:09 CDT; 2min 1s
     Docs: man:systemd-sysv-generator(8)
  Process: 2577 ExecStart=/etc/init.d/i8kmon start (code=exited, status=1/FAILUR

Jun 01 15:33:08 ronnie-Vostro-400 systemd[1]: Starting LSB: Dell fan/cpu-tempera
Jun 01 15:33:09 ronnie-Vostro-400 i8kmon[2577]: * Starting Dell fan/cpu-tempera
Jun 01 15:33:09 ronnie-Vostro-400 i8kmon[2577]: ...fail!
Jun 01 15:33:09 ronnie-Vostro-400 systemd[1]: i8kmon.service: Control process ex
Jun 01 15:33:09 ronnie-Vostro-400 systemd[1]: Failed to start LSB: Dell fan/cpu-
Jun 01 15:33:09 ronnie-Vostro-400 systemd[1]: i8kmon.service: Unit entered faile
Jun 01 15:33:09 ronnie-Vostro-400 systemd[1]: i8kmon.service: Failed with result

ronnie@ronnie-Vostro-400:~$

### CPU and hardware listed below

ronnie@ronnie-Vostro-400:~$ sudo lshw
[sudo] password for ronnie:
ronnie-vostro-400
    description: Computer
    product: PROD00000000
    vendor: OEM00000
    width: 32 bits
    capabilities: smbios-2.5 smp-1.4 smp
    configuration: cpus=2
  *-core
       description: Motherboard
       physical id: 0
     *-cpu:0
          product: Intel(R) Core(TM)2 Duo CPU E8200 @ 2.66GHz
          vendor: Intel Corp.
          physical id: 0
          bus info: cpu@0
          version: 6.7.6
          serial: 0001-0676-0000-0000-0000-0000
          size: 1998MHz
          capacity: 2664MHz
          width: 64 bits
          capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm tpr_shadow vnmi flexpriority dtherm cpufreq
          configuration: id=1
        *-logicalcpu:0
             description: Logical CPU
             physical id: 1.1
             width: 64 bits
             capabilities: logical
        *-logicalcpu:1
             description: Logical CPU
             physical id: 1.2
             width: 64 bits
             capabilities: logical
     *-cpu:1
          physical id: 1
          bus info: cpu@1
          version: 6.7.6
          serial: 0001-0676-0000-0000-0000-0000
          size: 2664MHz
          capacity: 2664MHz
          capabilities: vmx ht cpufreq
          configuration: id=1
        *-logicalcpu:0
             description: Logical CPU
             physical id: 1.1
             capabilities: logical
        *-logicalcpu:1
             description: Logical CPU
             physical id: 1.2
             capabilities: logical
     *-memory
          description: System memory
          physical id: 2
          size: 3026MiB
     *-pci
          description: Host bridge
          product: 82G33/G31/P35/P31 Express DRAM Controller
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 02
          width: 32 bits
          clock: 33MHz
        *-pci:0
             description: PCI bridge
             product: 82G33/G31/P35/P31 Express PCI Express Root Port
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:24 ioport:c000(size=4096) memory:f8000000-fbffffff ioport:d0000000(size=268435456)
           *-display
                description: VGA compatible controller
                product: G96 [GeForce 9500 GT]
                vendor: NVIDIA Corporation
                physical id: 0
                bus info: pci@0000:01:00.0
                version: a1
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
                configuration: driver=nouveau latency=0
                resources: irq:25 memory:fa000000-faffffff memory:d0000000-dfffffff memory:f8000000-f9ffffff ioport:cf00(size=128) memory:fb000000-fb07ffff
        *-network
             description: Ethernet interface
             product: 82562V-2 10/100 Network Connection
             vendor: Intel Corporation
             physical id: 19
             bus info: pci@0000:00:19.0
             logical name: enp0s25
             version: 02
             serial: 00:1d:09:91:07:82
             capacity: 100Mbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=1.1-2 latency=0 link=no multicast=yes port=twisted pair
             resources: irq:26 memory:fdfc0000-fdfdffff memory:fdfff000-fdffffff ioport:ff00(size=32)
        *-usb:0
             description: USB controller
             product: 82801I (ICH9 Family) USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1a
             bus info: pci@0000:00:1a.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:fe00(size=32)
           *-usbhost
                product: UHCI Host Controller
                vendor: Linux 4.4.0-22-generic uhci_hcd
                physical id: 1
                bus info: usb@3
                logical name: usb3
                version: 4.04
                capabilities: usb-1.10
                configuration: driver=hub slots=2 speed=12Mbit/s
        *-usb:1
             description: USB controller
             product: 82801I (ICH9 Family) USB UHCI Controller #5
             vendor: Intel Corporation
             physical id: 1a.1
             bus info: pci@0000:00:1a.1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:21 ioport:fd00(size=32)
           *-usbhost
                product: UHCI Host Controller
                vendor: Linux 4.4.0-22-generic uhci_hcd
                physical id: 1
                bus info: usb@4
                logical name: usb4
                version: 4.04
                capabilities: usb-1.10
                configuration: driver=hub slots=2 speed=12Mbit/s
        *-usb:2
             description: USB controller
             product: 82801I (ICH9 Family) USB UHCI Controller #6
             vendor: Intel Corporation
             physical id: 1a.2
             bus info: pci@0000:00:1a.2
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:fc00(size=32)
           *-usbhost
                product: UHCI Host Controller
                vendor: Linux 4.4.0-22-generic uhci_hcd
                physical id: 1
                bus info: usb@5
                logical name: usb5
                version: 4.04
                capabilities: usb-1.10
                configuration: driver=hub slots=2 speed=12Mbit/s
              *-usb
                   description: Keyboard
                   product: Natural Keyboard Elite
                   vendor: Microsoft Corp.
                   physical id: 1
                   bus info: usb@5:1
                   version: 1.04
                   capabilities: usb-1.00
                   configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
        *-usb:3
             description: USB controller
             product: 82801I (ICH9 Family) USB2 EHCI Controller #2
             vendor: Intel Corporation
             physical id: 1a.7
             bus info: pci@0000:00:1a.7
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm ehci bus_master cap_list
             configuration: driver=ehci-pci latency=0
             resources: irq:18 memory:fdffe000-fdffe3ff
           *-usbhost
                product: EHCI Host Controller
                vendor: Linux 4.4.0-22-generic ehci_hcd
                physical id: 1
                bus info: usb@1
                logical name: usb1
                version: 4.04
                capabilities: usb-2.00
                configuration: driver=hub slots=6 speed=480Mbit/s
              *-usb
                   description: USB hub
                   product: CY7C65640 USB-2.0 "TetraHub"
                   vendor: Cypress Semiconductor Corp.
                   physical id: 3
                   bus info: usb@1:3
                   version: 0.09
                   capabilities: usb-2.00
                   configuration: driver=hub maxpower=100mA slots=4 speed=480Mbit/s
                 *-usb
                      description: Generic USB device
                      product: 11n Adapter
                      vendor: Ralink
                      physical id: 4
                      bus info: usb@1:3.4
                      version: 1.01
                      serial: 1.0
                      capabilities: usb-2.00
                      configuration: driver=rt2800usb maxpower=450mA speed=480Mbit/s
        *-multimedia
             description: Audio device
             product: 82801I (ICH9 Family) HD Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 02
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=snd_hda_intel latency=0
             resources: irq:27 memory:fdff4000-fdff7fff
        *-usb:4
             description: USB controller
             product: 82801I (ICH9 Family) USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:23 ioport:fb00(size=32)
           *-usbhost
                product: UHCI Host Controller
                vendor: Linux 4.4.0-22-generic uhci_hcd
                physical id: 1
                bus info: usb@6
                logical name: usb6
                version: 4.04
                capabilities: usb-1.10
                configuration: driver=hub slots=2 speed=12Mbit/s
        *-usb:5
             description: USB controller
             product: 82801I (ICH9 Family) USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:fa00(size=32)
           *-usbhost
                product: UHCI Host Controller
                vendor: Linux 4.4.0-22-generic uhci_hcd
                physical id: 1
                bus info: usb@7
                logical name: usb7
                version: 4.04
                capabilities: usb-1.10
                configuration: driver=hub slots=2 speed=12Mbit/s
              *-usb
                   description: Keyboard
                   product: USB Receiver
                   vendor: Logitech
                   physical id: 2
                   bus info: usb@7:2
                   version: 12.01
                   capabilities: usb-2.00
                   configuration: driver=usbhid maxpower=98mA speed=12Mbit/s
        *-usb:6
             description: USB controller
             product: 82801I (ICH9 Family) USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: uhci bus_master cap_list
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:f900(size=32)
           *-usbhost
                product: UHCI Host Controller
                vendor: Linux 4.4.0-22-generic uhci_hcd
                physical id: 1
                bus info: usb@8
                logical name: usb8
                version: 4.04
                capabilities: usb-1.10
                configuration: driver=hub slots=2 speed=12Mbit/s
        *-usb:7
             description: USB controller
             product: 82801I (ICH9 Family) USB2 EHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm ehci bus_master cap_list
             configuration: driver=ehci-pci latency=0
             resources: irq:23 memory:fdffd000-fdffd3ff
           *-usbhost
                product: EHCI Host Controller
                vendor: Linux 4.4.0-22-generic ehci_hcd
                physical id: 1
                bus info: usb@2
                logical name: usb2
                version: 4.04
                capabilities: usb-2.00
                configuration: driver=hub slots=6 speed=480Mbit/s
        *-pci:1
             description: PCI bridge
             product: 82801 PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: 92
             width: 32 bits
             clock: 33MHz
             capabilities: pci subtractive_decode bus_master cap_list
             resources: ioport:d000(size=4096) memory:fde00000-fdefffff ioport:fdd00000(size=1048576)
           *-communication UNCLAIMED
                description: Communication controller
                product: HSF 56k Data/Fax Modem
                vendor: Conexant Systems, Inc.
                physical id: 0
                bus info: pci@0000:02:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: latency=0
                resources: memory:fdef0000-fdefffff ioport:df00(size=8)
        *-isa
             description: ISA bridge
             product: 82801IR (ICH9R) LPC Interface Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: driver=lpc_ich latency=0
             resources: irq:0
        *-ide:0
             description: IDE interface
             product: 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA Controller [IDE mode]
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 02
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:19 ioport:f800(size=8) ioport:f700(size=4) ioport:f600(size=8) ioport:f500(size=4) ioport:f400(size=16) ioport:f300(size=16)
        *-serial UNCLAIMED
             description: SMBus
             product: 82801I (ICH9 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 02
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:fdffc000-fdffc0ff ioport:500(size=32)
        *-ide:1
             description: IDE interface
             product: 82801I (ICH9 Family) 2 port SATA Controller [IDE mode]
             vendor: Intel Corporation
             physical id: 1f.5
             bus info: pci@0000:00:1f.5
             version: 02
             width: 32 bits
             clock: 66MHz
             capabilities: ide pm bus_master cap_list
             configuration: driver=ata_piix latency=0
             resources: irq:19 ioport:f100(size=8) ioport:f000(size=4) ioport:ef00(size=8) ioport:ee00(size=4) ioport:ed00(size=16) ioport:ec00(size=16)
     *-scsi:0
          physical id: 3
          logical name: scsi0
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: ST3160815AS
             vendor: Seagate
             physical id: 0.0.0
             bus info: scsi@0:0.0.0
             logical name: /dev/sda
             version: A
             serial: 6RX2WKFA
             size: 149GiB (160GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=e891e891
           *-volume
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@0:0.0.0,1
                logical name: /dev/sda1
                version: 3.1
                serial: 6a7ed4cb-3700-dc40-b033-4c744e7aa64d
                size: 149GiB
                capacity: 149GiB
                capabilities: primary bootable ntfs initialized
                configuration: clustersize=4096 created=2009-01-28 04:24:03 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
     *-scsi:1
          physical id: 4
          logical name: scsi1
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: ST3160815AS
             vendor: Seagate
             physical id: 0.0.0
             bus info: scsi@1:0.0.0
             logical name: /dev/sdb
             version: A
             serial: 6RX2WN62
             size: 149GiB (160GB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=a71096ad
           *-volume:0
                description: EXT4 volume
                vendor: Linux
                physical id: 1
                bus info: scsi@1:0.0.0,1
                logical name: /dev/sdb1
                logical name: /
                version: 1.0
                serial: d1daceb9-5da4-4ab9-a788-6af67adc7aac
                size: 146GiB
                capacity: 146GiB
                capabilities: primary journaled extended_attributes large_files huge_files dir_nlink extents ext4 ext2 initialized
                configuration: created=2016-06-01 09:01:47 filesystem=ext4 lastmountpoint=/ modified=2016-06-01 11:33:23 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2016-06-01 11:31:47 state=mounted
           *-volume:1
                description: Extended partition
                physical id: 2
                bus info: scsi@1:0.0.0,2
                logical name: /dev/sdb2
                size: 3069MiB
                capacity: 3069MiB
                capabilities: primary extended partitioned partitioned:extended
              *-logicalvolume
                   description: Linux swap / Solaris partition
                   physical id: 5
                   logical name: /dev/sdb5
                   capacity: 3069MiB
                   capabilities: nofs
     *-scsi:2
          physical id: 5
          logical name: scsi2
          capabilities: emulated
        *-cdrom
             description: DVD reader
             product: DVD-ROM DH-16D2S
             vendor: PLDS
             physical id: 0.0.0
             bus info: scsi@2:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/dvd
             logical name: /dev/sr0
             version: JD11
             capabilities: removable audio dvd
             configuration: ansiversion=5 status=nodisc
     *-scsi:3
          physical id: 6
          logical name: scsi3
          capabilities: emulated
        *-cdrom
             description: DVD-RAM writer
             product: DVD+-RW AD-7200S
             vendor: Optiarc
             physical id: 0.0.0
             bus info: scsi@3:0.0.0
             logical name: /dev/cdrw
             logical name: /dev/dvdrw
             logical name: /dev/sr1
             version: 101A
             serial: [
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc
  *-network
       description: Wireless interface
       physical id: 1
       bus info: usb@1:3.4
       logical name: wlx84c9b273db82
       serial: 84:c9:b2:73:db:82
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=rt2800usb driverversion=4.4.0-22-generic firmware=0.29 ip=192.168.1.65 link=yes multicast=yes wireless=IEEE 802.11bgn
ronnie@ronnie-Vostro-400:~$

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: i8kutils (not installed)
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Uname: Linux 4.4.0-22-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
Date: Wed Jun 1 15:18:26 2016
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2016-06-01 (0 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.12~ubuntu16.04.1
SourcePackage: i8kutils
Title: package i8kutils (not installed) failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Tank (digitalrelay) wrote :
Revision history for this message
Tank (digitalrelay) wrote :

Tried to install i8k in response to error message at startup:
dell_smm_hwmon: unable to get SMM Dell signature

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1587876, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.