1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.
When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error.
I upgrade to hplip 3.12.4 and same things still happend.
I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly.
I am having an issue with an Officejet Pro K550:
1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.
When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error.
I upgrade to hplip 3.12.4 and same things still happend.
I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly.
Looking forward to a response.