Ubuntu
hplip package

  1. Bug #981473
  2. Comment #0

Comment 0 for bug 981473

Revision history for this message
Ricardo Martínez (rm-baraosa) wrote : HP Officejet Pro K550 fails to print in Ubuntu 12.04

I am having an issue with an Officejet Pro K550:

1) Issue started under Ubuntu 11.04
2) Under Ubuntu 10.10 on same laptop printer work's fine
3) Currently running latest hplip updates under 12.04
4) And I have HP Device Manager installed and working.

When attempting to print or run a test print - job starts and always gets an inch or two down the page and then stops. Error code in HP Device Manager is always 5012 - Device Communication Error.

I upgrade to hplip 3.12.4 and same things still happend.

I have never logged a bug under Launchpad before but I can follow technical instructions if laid out clearly.

Looking forward to a response.