Comment 0 for bug 777765

Binary package hint: hplip

When printing in color on a ColorLaserJet 3550 the colors are not correctly printed, on the ubuntu testpage the red scale is printed in green, the green scale is printed in cyan and blue is violet, the cyan scale is printed magenta and starts at 60%, magenta starts at 60%, too and is yellow, the yellow scale isn't printed at all and black starts at 70%.

Printing in grayscales however works fine. I also use a ColorLaserJet 4550 which also works fine in color and grayscale.

I tried all ppds for the 3550 and 3550n, hplip, hpcups and pixljr, which does not work at all, using pixljr gives 'you ar using the wrong driver for your printer' as error message.

I have this problem with two Natty installs, one fresh from scratch and one updated from 10.10.

On the last machine running 10.10 printing to the CLJ 3550 still works fine.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: hplip 3.11.1-2ubuntu2 [modified: usr/bin/hp-mkuri usr/lib/cups/backend/hp usr/lib/cups/filter/hplipjs]
ProcVersionSignature: Ubuntu 2.6.38-9.43-generic-pae 2.6.38.4
Uname: Linux 2.6.38-9-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
CurrentDmesg:
 [ 28.938102] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0
 [ 29.255345] EXT4-fs (sda3): re-mounted. Opts: commit=0
 [ 31.209207] hda-intel: IRQ timing workaround is activated for card #2. Suggest a bigger bdl_pos_adj.
Date: Thu May 5 13:07:26 2011
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1)
Lpstat:
 Gerät für HP-Color-LaserJet-3550: socket://192.168.4.98:9100
 Gerät für HP-Color-LaserJet-4550: socket://192.168.6.52:9100
 Gerät für HP-LaserJet-2100M: socket://192.168.4.99:9100
 Gerät für hp_color_LaserJet_3550: hp:/net/hp_color_LaserJet_3550?zc=ColorLaserJet3550Internet
 Gerät für Kyocera-Mita-FS-1800+: smb://172.16.133.2/LW_lokalesA4
MachineType: Hewlett-Packard Compaq 500B Microtower
Papersize: a4
PpdFiles:
 Kyocera-Mita-FS-1800+: Kyocera Mita FS-1800+
 HP-Color-LaserJet-3550: HP Color LaserJet 3550 hpijs, 3.11.1, requires proprietary plugin
 HP-LaserJet-2100M: HP LaserJet 2100M - CUPS+Gutenprint v5.2.6
 HP-Color-LaserJet-4550: HP Color LaserJet 4550 v3010.107 Postscript (recommended)
 hp_color_LaserJet_3550: HP Color LaserJet 3550 hpijs, 3.11.1.19, requires proprietary plugin
ProcEnviron:
 LANGUAGE=de_DE:en
 LC_CTYPE=de_DE.utf8
 LANG=de_DE.utf8
 LC_MESSAGES=de_DE.utf8
 SHELL=/bin/zsh
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-9-generic-pae root=UUID=aa6cb07c-ca83-4f74-a294-5e919c0b19c4 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to natty on 2011-04-27 (8 days ago)
dmi.bios.date: 03/03/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.13
dmi.board.name: 2A8Ch
dmi.board.vendor: FOXCONN
dmi.board.version: 1.0
dmi.chassis.asset.tag: CZC0188XQG
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.13:bd03/03/2010:svnHewlett-Packard:pnCompaq500BMicrotower:pvr:rvnFOXCONN:rn2A8Ch:rvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: Compaq 500B Microtower
dmi.sys.vendor: Hewlett-Packard