Ubuntu
hplip package

  1. Bug #459275
  2. Comment #12

Comment 12 for bug 459275

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Now I see what the problem is: hp-setup requires the hpcups version of the fax PPDs. In general, Fax is supported by both the hpcups and HPUS (and system-config-printer is capable of setting up fax queues with both drivers). hp-setup seems not to automatically recognize if perhaps only HPIJS is installed and then set up fax queues with HPIJS. This is a bug in hp-setup.

If you plug in an HP printer for which there is no queue yet on USB, the two queues should get automatically created. If you use system-config-printer you will find two auto-detected printers (for USB), one for the fax and one for the printer. For network printers you find two entries under "Connection".

If it does not work this way with system-config-printer, please run tyhe following commands and post the output:

lpinfo -v
lpstat -v
/usr/lib/cups/backend/hp
/usr/lib/cups/backend/hpfax
sudo lsusb
sudo ls -l /dev/bus/usb/*/*
ls -l /dev/usb/lp*