Comment 13 for bug 348834

Revision history for this message
Scott Howard (showard314) wrote :

I think there was a typo:

https://bugs.launchpad.net/ubuntu/+source/cups/+bug/372173

was supposed to be added to this report as a response to Till Kamppeter's request. I'm copying here and marking that one as a duplicate of this one.

From John Peach (files are attached to the above link):

Can you create a debug log of a job by clearing the print queue (for
example "cancel -a" in a terminal window) and following the instructions
in the "CUPS error_log" section on

https://wiki.ubuntu.com/DebuggingPrintingProblems

ProblemType: Bug
Architecture: amd64
CupsErrorLog:
 E [05/May/2009:07:51:25 -0400] CUPS-Add-Modify-Printer: Unauthorized
 E [05/May/2009:07:51:32 -0400] CUPS-Add-Modify-Printer: Unauthorized
 E [05/May/2009:08:03:07 -0400] CUPS-Add-Modify-Printer: Unauthorized
 E [05/May/2009:08:06:41 -0400] PID 26398 (/usr/lib/cups/filter/cpdftocps) crashed on signal 9!
 E [05/May/2009:08:06:41 -0400] PID 26399 (/usr/lib/cups/backend/socket) crashed on signal 9!
DistroRelease: Ubuntu 9.04
Lpstat:
 device for HP_LaserJet_4000: socket://10.1.10.222
 device for PDF: cups-pdf:/
MachineType: Dell Inc. OptiPlex 745
NonfreeKernelModules: nvidia
Package: cups 1.3.9-17ubuntu3
Papersize: letter
PpdFiles:
 PDF: Generic PDF file generator
 HP_LaserJet_4000: HP LaserJet 4000 Series Postscript (recommended)
ProcCmdLine: root=UUID=b5bc57a8-e249-4e3b-bd04-bcccf34f8a8c ro noquiet nosplash
ProcEnviron:
 SHELL=/bin/ksh
 LC_COLLATE=C
 LANG=en_US.UTF-8
 LC_CTYPE=C
 LC_TIME=C
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
SourcePackage: cups