Ubuntu
hplip package

  1. Bug #1825717
  2. Comment #6

Comment 6 for bug 1825717

Revision history for this message
Andrey Vasilevsky (a.vasilevsky) wrote :

The same problem with hplip-3.19.5.
Some notes from https://www.linuxquestions.org/questions/linux-software-2/hplip-keeps-looping-at-plug-in-installation-4175647505/ by user zaskar_84

1. hp-setup -g
2. got some messages like thise
"hp-setup[3796]: debug: Either /usr/lib/i386-linux-gnu/sane/hpgt2500_ntdcmsdll.so file is not present or symbolic link is missing"
"hp-setup[3796]: debug: Either /usr/lib64/x86_64-linux-gnu/sane/hpgt2500_ntdcmsdll.so file is not present or symbolic link is missing"
"hp-setup[3796]: debug: Either /usr/lib64/x86_64-linux-gnu/libjpeg.so.9 file is not present or symbolic link is missing"
and so on.
3. but you HAVE this files in system (in other places)
4. make missing dirs:
/usr/lib/i386-linux-gnu
/usr/lib64/x86_64-linux-gnu
5. make missing symlinks:
sudo ln -s /usr/lib/sane /usr/lib/i386-linux-gnu/sane
sudo ln -s /usr/lib64/x86_64-linux-gnu /usr/lib/x86_64-linux-gnu
sudo ln -s /usr/lib64/sane /usr/lib64/x86_64-linux-gnu/sane
6. install of hp-setup completed with plugin (use local downloaded hplip-3.19.5-plugin.run)