Comment 8 for bug 1811504

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brian_p (claremont102) wrote : Re: scan with Laserjet MFP-M28 fails

Your avahi-browse output shows

  ty=HP LaserJet MFP M28-M31

As

  https://bugs.launchpad.net/hplip/+bug/1797501

discusses, the first three characters are removed and the software looks for "laserJet mtp_m28-m31" in models.dat. There are no entries in models.dat for this device. I am very surprised journalctl does not inform you of this.

Look again. There is more than one entry found in models.dat when I search for "m28".

--
Brian.