Comment 10 for bug 1769501

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srinivas (srinivas5) wrote :

Hi Ian,

Are scanimage -L, xsane working?
For Eg: scanimage > image.pnm

Try "sane-find-scanner | grep -i hp" tool to see if it detects scanner.
Try "lsusb | grep -i hp"

For hp-scan, pLease run "sudo hp-logcapture" command. It will collect all the logs to a .zip file.
Kindly share the logs.

Thanks,
Srinivas Teja.