Comment 5 for bug 1723593

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Till Kamppeter (till-kamppeter) wrote :

Please post the PPD file of the print queue for your DeskJet (it is in /etc/cups/ppd/) and also please clear all previous errors by running

cancel -a

and then print another job. Observe the output of

lpstat -o

and

lpstat -p

If the job entry in the output of "lpstat -o" does not go away after a few seconds you have most probably some error, "lpstat -p" will show you the error.

At this point take your error_log and attach it to this bug.