Comment 0 for bug 1628703

After update to Ubuntu 16.10 (Beta) hp-systray shows only an empty list upon clicking the icon. After a while without further interaction, it crashed.

ProblemType: Crash
DistroRelease: Ubuntu 16.10
Package: hplip-data 3.16.7+repack0-1ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-17.19-generic 4.8.0-rc7
Uname: Linux 4.8.0-17-generic x86_64
ApportVersion: 2.20.3-0ubuntu7
Architecture: amd64
CrashCounter: 1
CupsErrorLog:
 W [28/Sep/2016:16:04:06 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Officejet_Pro_6830-Gray..\' already exists
 W [28/Sep/2016:16:04:06 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Officejet_Pro_6830-RGB..\' already exists
 W [28/Sep/2016:23:07:32 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Officejet_Pro_6830-Gray..\' already exists
 W [28/Sep/2016:23:07:32 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Officejet_Pro_6830-RGB..\' already exists
CurrentDesktop: Unity:Unity7
Date: Wed Sep 28 23:54:25 2016
Dependencies:
 gcc-6-base 6.2.0-3ubuntu15
 libc6 2.24-0ubuntu1
 libgcc1 1:6.2.0-3ubuntu15
 liblzma5 5.1.1alpha+20120614-2.1ubuntu1
 xz-utils 5.1.1alpha+20120614-2.1ubuntu1
EcryptfsInUse: Yes
ExecutablePath: /usr/share/hplip/systray.py
InstallationDate: Installed on 2015-04-08 (538 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
InterpreterPath: /usr/bin/python3.5
Lpstat:
 device for Hewlett-Packard-HP-LaserJet-M402n: hp:/net/HP_LaserJet_M402n?ip=192.168.178.37
 device for Officejet_Pro_6830: hp:/net/Officejet_Pro_6830?zc=HP705A0FE76538
MachineType: Dell Inc. XPS 15 9530
PackageArchitecture: all
Papersize: a4
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Hewlett-Packard-HP-LaserJet-M402n.ppd', '/etc/cups/ppd/Officejet_Pro_6830.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-M402n.ppd: Permission denied
 grep: /etc/cups/ppd/Officejet_Pro_6830.ppd: Permission denied
ProcCmdline: /usr/bin/python3 /usr/bin/hp-systray -x
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-17-generic.efi.signed root=UUID=a69d9b69-861a-4f80-aab4-a0bb7508c5d4 ro rootflags=subvol=@ quiet splash iommu=force intel_iommu=on vt.handoff=7
SegvAnalysis:
 Segfault happened at: 0x7f90e49ba6b9: mov 0x30(%rax),%edx
 PC (0x7f90e49ba6b9) ok
 source "0x30(%rax)" (0x57ec0030) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 ?? () from /usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
 ?? () from /usr/lib/python3/dist-packages/PyQt5/QtWidgets.cpython-35m-x86_64-linux-gnu.so
 PyCFunction_Call ()
 PyEval_EvalFrameEx ()
Title: systray.py crashed with SIGSEGV in PyCFunction_Call()
UpgradeStatus: Upgraded to yakkety on 2016-04-08 (173 days ago)
UserGroups: adm cdrom debian-tor dip fuse lpadmin lxd plugdev sambashare sudo wireshark
dmi.bios.date: 07/16/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/16/2014:svnDellInc.:pnXPS159530:pvrA06:rvnDellInc.:rnXPS159530:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.