hpps crashed with BrokenPipeError in __main__: [Errno 32] Broken pipe

Bug #1495826 reported by Walter Garcia-Fontes
This bug affects 22 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)

Bug Description

Got this error after today's updates.

ProblemType: Crash
DistroRelease: Ubuntu 15.10
Package: hplip 3.15.7-0ubuntu2
ProcVersionSignature: Ubuntu 4.2.0-7.7-generic 4.2.0
Uname: Linux 4.2.0-7-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.18.1-0ubuntu1
Architecture: amd64
Date: Wed Sep 9 09:07:05 2015
ExecutablePath: /usr/lib/cups/filter/hpps
InstallationDate: Installed on 2010-10-25 (1785 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Precision WorkStation T3400
Papersize: letter
ProcCmdline: /usr/bin/python3 /usr/lib/cups/filter/hpps 2822 wgarcia printable 1 HPRGBEmulation=DefaultSRGB\ HPGeneralHalftone=Smooth\ HPGraphicsNeutralGrays=Black\ noHPEconoMode\ number-up=1\ HPEdgeControl=Normal\ PageSize=Letter\ InputSlot=Auto\ HPPhotoNeutralGrays=ProcessBlack\ HPTextNeutralGrays=Black\ noHPEasyColor\ MediaType=Unspecified\ HPColorAsGray\ job-uuid=urn:uuid:1c51f32e-7371-3dc7-60eb-e363d3b6af75\ job-originating-host-name=localhost\ date-time-at-creation=\ date-time-at-processing=\ time-at-creation=1441782411\ time-at-processing=1441782411
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-7-generic root=UUID=dadc68cb-c217-4aef-a751-ba0b61137c4a ro quiet splash
PythonArgs: ['/usr/lib/cups/filter/hpps', '2822', 'wgarcia', 'printable', '1', 'HPRGBEmulation=DefaultSRGB HPGeneralHalftone=Smooth HPGraphicsNeutralGrays=Black noHPEconoMode number-up=1 HPEdgeControl=Normal PageSize=Letter InputSlot=Auto HPPhotoNeutralGrays=ProcessBlack HPTextNeutralGrays=Black noHPEasyColor MediaType=Unspecified HPColorAsGray job-uuid=urn:uuid:1c51f32e-7371-3dc7-60eb-e363d3b6af75 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1441782411 time-at-processing=1441782411']
SourcePackage: hplip
Title: hpps crashed with BrokenPipeError in __main__: [Errno 32] Broken pipe
 Traceback (most recent call last):
   File "/usr/lib/cups/filter/hpps", line 354, in <module>
     os.write(output_fd, data)
 BrokenPipeError: [Errno 32] Broken pipe
UpgradeStatus: Upgraded to wily on 2015-09-02 (12 days ago)

dmi.bios.date: 06/04/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0TP412
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd06/04/2009:svnDellInc.:pnPrecisionWorkStationT3400:pvr:rvnDellInc.:rn0TP412:rvr:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation T3400
dmi.sys.vendor: Dell Inc.

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :
tags: removed: need-duplicate-check
Changed in hplip (Ubuntu):
importance: Undecided → Medium
information type: Private → Public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
kadirbalkis (kadirbalkis) wrote :
Download full text (311.1 KiB)

ProblemType: Crash
CrashCounter: 1
Date: Thu Feb 25 10:22:39 2016
ExecutablePath: /usr/lib/cups/filter/hpps
ExecutableTimestamp: 1456326108
InterpreterPath: /usr/bin/python3.5
ProcCmdline: /usr/bin/python3 /usr/lib/cups/filter/hpps 2 kadir İsimsiz1 1 InputSlot=Auto\ PageSize=A4\ job-uuid=urn:uuid:882f573c-fa10-396a-6b95-8d8241c855c0\ job-originating-host-name=localhost\ date-time-at-creation=\ date-time-at-processing=\ time-at-creation=1456388258\ time-at-processing=1456388559\ document-name-supplied=Tv2yKb
ProcCwd: /usr/share/hplip
 PATH=(custom, no user)
 00400000-00798000 r-xp 00000000 08:02 9166 /usr/bin/python3.5
 00997000-00998000 r--p 00397000 08:02 9166 /usr/bin/python3.5
 00998000-00a2f000 rw-p 00398000 08:02 9166 /usr/bin/python3.5
 00a2f000-00a5f000 rw-p 00000000 00:00 0
 01c28000-020df000 rw-p 00000000 00:00 0 [heap]
 7f9242ece000-7f9242f4e000 rw-p 00000000 00:00 0
 7f9242f4e000-7f9242f5e000 r-xp 00000000 08:02 11454 /usr/lib/x86_64-linux-gnu/liblz4.so.1.7.1
 7f9242f5e000-7f924315d000 ---p 00010000 08:02 11454 /usr/lib/x86_64-linux-gnu/liblz4.so.1.7.1
 7f924315d000-7f924315e000 r--p 0000f000 08:02 11454 /usr/lib/x86_64-linux-gnu/liblz4.so.1.7.1
 7f924315e000-7f924315f000 rw-p 00010000 08:02 11454 /usr/lib/x86_64-linux-gnu/liblz4.so.1.7.1
 7f924315f000-7f9243175000 r-xp 00000000 08:02 526968 /lib/x86_64-linux-gnu/libgcc_s.so.1
 7f9243175000-7f9243374000 ---p 00016000 08:02 526968 /lib/x86_64-linux-gnu/libgcc_s.so.1
 7f9243374000-7f9243375000 rw-p 00015000 08:02 526968 /lib/x86_64-linux-gnu/libgcc_s.so.1
 7f9243375000-7f92434e7000 r-xp 00000000 08:02 11805 /usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.21
 7f92434e7000-7f92436e7000 ---p 00172000 08:02 11805 /usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.21
 7f92436e7000-7f92436f1000 r--p 00172000 08:02 11805 /usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.21
 7f92436f1000-7f92436f3000 rw-p 0017c000 08:02 11805 /usr/lib/x86_64-linux-gnu/libstdc++.so.6.0.21
 7f92436f3000-7f92436f7000 rw-p 00000000 00:00 0
 7f92436f7000-7f924385d000 r-xp 00000000 08:02 10773 /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0.0
 7f924385d000-7f9243a5c000 ---p 00166000 08:02 10773 /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0.0
 7f9243a5c000-7f9243a62000 r--p 00165000 08:02 10773 /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0.0
 7f9243a62000-7f9243a63000 rw-p 0016b000 08:02 10773 /usr/lib/x86_64-linux-gnu/libapt-pkg.so.5.0.0
 7f9243a63000-7f9243aa7000 r-xp 00000000 08:02 9151 /usr/lib/python3/dist-packages/apt_pkg.cpython-35m-x86_64-linux-gnu.so
 7f9243aa7000-7f9243ca7000 ---p 00044000 08:02 9151 /usr/lib/python3/dist-packages/apt_pkg.cpython-35m-x86_64-linux-gnu.so
 7f9243ca7000-7f9243ca8000 r--p 00044000 08:02 915...

Revision history for this message
kadirbalkis (kadirbalkis) wrote :

My problem is, when not printing system language Turkish.
While not a problem in English, I can print.
I had previously filed a registration error.

Revision history for this message
rpr nospam (rpr-nospam) wrote :

I am seeing this bug on Ubuntu 16.04 64-bit, with Linux 4.4.0-101-generic, hplip 3.16.3+repack0-1, cups 2.1.3-4ubuntu0.3 and python 3.5.2-2.

Revision history for this message
Dylan Medina (dmedina) wrote :

This error seems to be in the /prnt/filters/hpps file. The file handle output_fd is never opened. The line opens the file (150) is commented out. The issue is that when the HPPS filter throws an error, it attempts to write to a non-existant temp file. It could be solved by uncommenting line 150, or even better, adding some exception handling. See attached patch.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

The attachment "hpps.patch" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]

tags: added: patch
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