printer name changes when power cycled
Bug #1273905 reported by
Kees Cook
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Fix Released
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
I have an HP LaserJet 1320. It's printer queue name is "LaserJet-1320". Prior to 13.10, things worked fine. Since 13.10, if I reboot the server or power cycle the printer, the printer queue name suddenly changes to "hp_LaserJet_1320" and all the network clients suddenly fail to print to it any more.
The printer Device URL is defined using serial number, so it seems like cups (or hplip?) is failing to notice it's the same printer and the same queue:
hp:/usb/
Related branches
affects: | cups (Ubuntu) → hplip (Ubuntu) |
Changed in hplip (Ubuntu): | |
status: | Incomplete → Confirmed |
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Nothing of CUPS or system- config- printer renames or removes queues automatically. Also cups-browsed does not do a renaming as described here, especially it does not touch local USB printers.
So my bet is HPLIP. It has a facility to automatically set up HP printers, probably badly competing with the USB printer auto setup of system- config- printer which we (and many other distros) are using for years. Therefore I am moving this bug to HPLIP. Also the queue names with lower-case "hp"and underscores look much like from HPLIP.
Kees, did you see a dialog of HPLIP popping up right after login, asking yo to create or re-configure HP printers? How did you answer this dialog?
To the HPLIP developers at HP, please avoid the following automatic actions:
- Do not rename existing queues or do not remove them and create a new queue with another name as replacement. This leads to problems with shared printers. Better simply replace the PPD of an existing queue by an updated version (but make sure user default settings do not get lost).
- Note that most distributions already automatically set up USB printers automatically, also PPDs are often automatically updated with the installation of a new version of the HPLIP package of the distribution. Please do not remove such queues and do only upgrade the PPD if it needs upgrading and upgrade the URI to hp:/... when it is not already hp:/... Downoad the HP plugin if needed by the printer or PPD. Pop up a dialog only if there is something which needs to be done.