Cannot print high resolution in 12.04 - worked in 11.10
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
New
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
Printing high resolution images with an HP Deskjet D1360 stopped working after upgrading from 11.10 to 12.04 two days ago. The print is stretched about 50% vertically and is black and white, without any color. Low-res image printing seems OK. I have installed all software updates and HPLIP, which previously worked.
I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. Attempting the workaround described there and in http://
Thanks.
---
ApportVersion: 2.0.1-0ubuntu13
Architecture: i386
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
Lpstat: device for Deskjet_D1300_2: hp:/usb/
MachineType: Dell Inc. Latitude D510
Package: cups 1.5.3-0ubuntu4
PackageArchitec
Papersize: a4
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
3.3V
32-bit
PC Card
PpdFiles: Deskjet_D1300_2: HP Deskjet d1300 Series, hpcups 3.12.9
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: precise running-unity
Uname: Linux 3.2.0-31-
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo
dmi.bios.date: 04/27/2005
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0N8719
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Latitude D510
dmi.sys.vendor: Dell Inc.
mtime.conffile.
Edit: "I understand the issue is known for some printers, perhaps due to the change from Poppler to Ghostscript discussed in bug 998087. "
Better: " I understand there is a general issue known to affect some printers, due to the change from Poppler to Ghostscript discussed in bug 998087."